Checkin was excellent, very friendly staff. Asked if we wanted to become a member, which we did and in return received a free glass of wine. Were able to check in early too.
Room was clean, lovely large bed and a mirror in front of a desk with plugs - why can’t more hotels do this?
Didn’t eat at the hotel in the evening but when we came back to get a drink in the bar were told that they didn’t do cocktails after 11pm?!?!
Room was quiet during the night and had a great sleep, however, could hear next door’s phone and them coughing in the morning.
Breakfast was definitely a mixed experience - we waited a while for a table but were seated by a friendly member of staff. Only one coffee machine, which meant long queues and then it wasn’t the best coffee. My husband had a full English but when I went up there was nothing left, and the food trays were constantly empty, and took a while to get refilled.
Overall, rooms and hotel in general great, convenient location, but food and drinks service in need of improvement.