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Crowne Plaza London Heathrow T4 by IHG

4.0 star property

Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Meeting facility
Meeting facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Airport Bowl
    ‪6 min drive‬
  • Kempton Racecourse
    ‪8 min drive‬
  • Stockley Park
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club Floor)

Room amenity

Premium Room, 1 King Bed (Club Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Crowne Plaza, Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Crowne Plaza, Club Floor)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express London Heathrow T4 by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (3804)
The price is AU$176
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express London Heathrow T4 by IHG

About the area

Hounslow

Located in Hounslow (Heathrow Villages), Crowne Plaza London Heathrow T4 by IHG is within a 15-minute drive of Twickenham Stadium and Runnymede Air Forces Memorial. .This hotel is 6.8 mi (11 km) from Royal Botanic Gardens, Kew and 7.2 mi (11.6 km) from Thorpe Park.

What's nearby

  • Twickenham Stadium - 12 min drive
  • Royal Botanic Gardens, Kew - 14 min drive
  • Thorpe Park - 14 min drive
  • Hampton Court Palace - 15 min drive
  • Windsor Castle - 15 min drive

Getting around

  • Heathrow Terminal 4 Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 17 min walk
  • Heathrow Airport (LHR) - 18 min drive

Restaurants

  • ‪Caffè Nero - ‬16 min walk
  • ‪Leon - ‬14 min drive
  • ‪Pret a Manger - ‬14 min drive
  • ‪The London's Pride, Heathrow - ‬13 min drive
  • ‪The Perfectionists' Café - ‬14 min drive

About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel with a 24-hour fitness center connected to a rail/subway station in Hounslow
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 304 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include gift shops/newsstands, a television in a common area, and a banquet hall.
Stop by the hotel's restaurant, Urban Brasserie, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hounslow? This hotel has 1313 square feet (122 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar - This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: GBP 17.95 for adults and GBP 9.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Urban Brasserie
  • Destination Bar
  • Express Cafe & Restaurant

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (1313 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar in shower
  • Shower grab bar height (centimetres): 178
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 105
  • Height-adjustable showerhead
  • Low-height bed
  • Low bed height (centimetres): 64
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 89
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 52-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Covered self parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 922 out of 1456 reviews
Rating 8 - Good. 342 out of 1456 reviews
Rating 6 - Okay. 97 out of 1456 reviews
Rating 4 - Poor. 56 out of 1456 reviews
Rating 2 - Terrible. 39 out of 1456 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Really expensive drinks & dining. It's a captive market but no need to twist the knife quite so much.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always my choice of property when staying a night in London Heathrow between flights. Clean and convenient via the free transfer to Terminal 4 on the Heathrow express. Staff is always very nice! Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Penaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Functional modern hotel . Perfect before or after
Spacious modern room with everything thought through carefully. Comfortable bed, large shower and spacious bathroom . Just a couple of small details stopped it being excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Raelene, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Heathrow Airport, this hotel was perfect. Safe, quiet, easy access to transportation.
Stayed 6 nights in Nov 2024

8/10 Good

Shirley

Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it is a 8 min walk within the airport if you are in terminal 4 then it’s a 2 min walk. Very comfortable and convenient
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient and walking distance to airport. Very quiet and comfortable. Clean. Courtesy staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and spacious rooms. Walking into the check in counters in the morning, rather than traveling in the early morning, is a truly underrated luxury
Stayed 1 night in Nov 2024

2/10 Terrible

Marti

Stayed 1 night in Oct 2024

8/10 Good

William Andrew

Liked: Staff & service, amenities, property conditions & facilities
Easy access to Heathrow Airport. The room was nice but cleanliness was okay. Cup had previous guest hot chocolate stain. One of the towels was not clean. On the Wednesday i left at 9 back at 6 and the room had not been touched. On day 1 when i checked in they stated that i had not booked breakfast. I was charged £45 for three days. I queried this the next day and it turns out i had booked breakfast and now need to wait for a refund.
Stayed 3 nights in Nov 2024

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient airport hotel
Very convenient hotel for the airport. Just a short walk from terminal 4 along an enclosed walkway. Building is split between Crowne Plaza and Holiday inn. Rooms in CP are large and comfortable though done are a long walk from the lifts.
Stayed 1 night in Nov 2024

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities
Prices are very high for drinks and food
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Check out to check in at Etihad 5min
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Lovely hotel located in T4. Has a connection to the Underground with easy access to the other terminals in Heathrow or into Central London. The staff were very helpful and accommodating. Would stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

nicoletta

Stayed 1 night in Oct 2024

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Comfortable Stay
My only issue was that the room on the first night had only one bath towel, one hand towel and one wash cloth. This was corrected the following day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a real treat to stay at your hotel. We stay every time we come to London-we really enjoy it
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Roomy room. Good food in the restaurant. Close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

JASBINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Candy

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024