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DoubleTree by Hilton London - Greenwich

4.0 star property

Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking
View from property
Meeting facility
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
Catherine Grove, London, England, SE10 8FR
  • Greenwich Park
    ‪15 min walk‬
  • Greenwich Market
    ‪16 min walk‬
  • National Maritime Museum
    ‪17 min walk‬
  • London (LCY-London City)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Novotel London Greenwich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (1000)
The price is AU$190
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Novotel London Greenwich

About the area

London

With a stay at DoubleTree by Hilton London - Greenwich in London (Greenwich), you'll be within a 5-minute drive of Greenwich Market and University of Greenwich. .This hotel is 0.9 mi (1.4 km) from Cutty Sark and 0.9 mi (1.5 km) from National Maritime Museum.

What's nearby

  • National Maritime Museum - 17 min walk
  • Cutty Sark - 18 min walk
  • Royal Observatory - 3 min drive
  • O2 Arena - 8 min drive
  • ExCeL Exhibition Centre - 13 min drive

Getting around

  • Deptford Bridge DLR Station - 4 min walk
  • Greenwich Station - 10 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪The Coffee Room - Deptford - ‬6 min walk
  • ‪Golden Chippy - ‬3 min walk
  • ‪Jun Tai - ‬5 min walk
  • ‪The Bird's Nest - ‬7 min walk
  • ‪Kitcho - ‬3 min walk

About this property

DoubleTree by Hilton London - Greenwich

Hotel with a 24-hour fitness center, near Greenwich Market
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at O1, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 20.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 19.00 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • O1

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Talibah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for exploring Greenwich.
The room needed a little more hanging space for clothes. Just a peg by the door for coats and jackets would be enough.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Chicago

Liked: Amenities
I didn’t realize the property was located so far from Central London. I figured out how to get around, but it would have been helpful to know thsee details after a long day of travel and with luggage from thel first part of my trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Dan

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

maria alexandra

Stayed 4 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay because I like to support Wasim!
Stayed 2 nights in Oct 2024

6/10 Okay

Louise

Stayed 1 night in Oct 2024

4/10 Poor

kofi, bronx

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room, bed and bathroom so small in area, there was no space to even turn around
Stayed 7 nights in Oct 2024

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed before not as good this time
Stayed 2 nights in Oct 2024

4/10 Poor

Tak Yee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mismatch room type
Booked a twin room about 2 weeks in advance, checked in late due to travel delay, ended up was assigned a room for disabled in the basement level, toilet design was not ideal for non mobility-difficulty customers.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt or Mold in Bathroom Plus Bad Customer Service
I booked two rooms for a stay. I found what looked like dirt or mold in my bathroom shower. Their customer service is also horrible. I had mistakenly booked three nights instead of two nights. Within 10 minutes of my booking, I realized my error and tried to cancel the first night of my booking, but they wouldn’t let me as they claimed it was nonrefundable. I ended up being charged for three nights even though I only stayed there for two nights. I was very disappointed in how they handled things.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy
Stayed 1 night in Oct 2024

10/10 Excellent

SIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect room service breakfast. Only feedback re electric car charging point was pain to set up on arrival
Stayed 1 night in Oct 2024

10/10 Excellent

Jewelle, Las Vegas

Stayed 3 nights in Sep 2024

10/10 Excellent

Fabiana

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old Fashioned
Good location for Greenwich but the owners should spend their profits on a complete refurb of the hotel, rooms were tired and old fashioned.
Stayed 1 night in Oct 2024

6/10 Okay

ADEL

Very ordinary hotel
For single not family small rooms, narrow floors and corridors, the hotel entrance is uncomfortable, there is no lobby, and the furniture and towels are old
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel away from the crowds
Not exactly in the middle of anything as well as slightly dated, but the clean room and friendly staff made for a comfortable stay. Lighting in the room is insufficient, but shower was top notch.
Stayed 4 nights in Oct 2024