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Heston Hyde Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heston Hyde Hotel

Deluxe King Suite
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Interior
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Stockley Park
    6 min drive
  • Syon Park
    7 min drive
  • Osterley Park and House
    12 min drive
  • London (LHR-Heathrow)
    19 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Park Grand Heathrow

Free WiFi
Restaurant
Air conditioning
Gym
3.9 out of 5, Good, (1066)
The price is AU$152
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Park Grand Heathrow

About the area

Hounslow

With a stay at Heston Hyde Hotel in Hounslow, you'll be 4 mi (6.5 km) from Twickenham Stadium and 9.1 mi (14.6 km) from Westfield London Shopping Centre. .This hotel is 9.9 mi (15.9 km) from Natural History Museum and 10.1 mi (16.2 km) from Kensington Palace.

What's nearby

  • Twickenham Stadium - 11 min drive - 6.6 km
  • Royal Botanic Gardens, Kew - 15 min drive - 10.5 km
  • Westfield London Shopping Centre - 18 min drive - 14.6 km
  • Wembley Stadium - 19 min drive - 16.9 km
  • Hyde Park - 20 min drive - 16.8 km

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Southall Station - 4 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Delhiwala - ‬14 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪Lala Peshawari - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Mimi's - ‬17 min walk

About this property

Heston Hyde Hotel

Art Deco Hounslow hotel in Heston with free parking
Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 303 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include wedding services, a television in a common area, and a banquet hall.
Take advantage of the hotel's 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hounslow? This hotel has 10760 square feet (1000 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
24-hour room service is available.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 10 for adults and GBP 5 for children
  • 24-hour room service

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (10760 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 123 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Only stayed due to attending a wedding at the venue. Reception were very unhelpful and rude on the evening. Enquired about water, baring in mind the bar was opposite, were declined to be sold it or just given it for good will since their vending machine had ran out. It was midnight. We were told they couldn’t help which was truly ridiculous. I’ve travelled all over, stayed in many hotels throughout the uk and world and have never been declined being given water or to buy which again we offered to do so first. Positives about the hotel is that there was parking. Bar that, the bathroom was extremely outdated and shower only partly working. Bedding had rips in. Mirrors for getting ready and lighting very good. Wouldn’t stay again sadly
Stayed 1 night in Aug 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a double room for one night. Upon arrival it became clear very quickly that the hotel is being used to house asylum applicants. All facilities including the restaurant and bar were closed, so absolutely no facilities to experience at all. The communal carpets are in a disgusting state, to the level where you need to wipe your feet as you exit the hot. The experience did not improve once I arrived in my room on the second floor, overlooking the carpark, which was full of coaches, but this wasn’t the issue. The room was in a bad state of repair, furniture damaged, bathroom door damaged, skirting board needing a paint job etc. There were just four coat hangers in the wardrobe, so not enough to hang all my clothes. There is a bath and shower with a shower curtain! The bath itself has seen better days and the toilet cistern kept filling all night. An absolute terrible hotel and it is shameless that they have the audacity to let rooms here!
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

4/10 Poor

Kris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It would appear that this hotel houses person for immigration or long term accommodation (for which I have no issue, but don’t sell this as a hotel) therefore the facilities were not available, we were told this the day before our travel. It was not mentioned in bookIng that the restaurant, bar etc would not be open to us. Cleanliness was not Up to scratch and the whole experience was unpleasant The only good thing to me to was the friendly receptionist and free parking.
Stayed 1 night in Jul 2024

10/10 Excellent

HIREN, BIRMINGHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready, but the staff kindly upgraded us to a suite room which was for the inconvenience. Very nice and friendly staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Fatima Al Zahraa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Avoid this hotel, as it is certainly not a four-star establishment. At present, it is being used to accommodate refugees, giving it the atmosphere of a homeless shelter, with packages being handed out. We stayed in a suite, but there were no robes or towels provided – we had to request everything ourselves. The carpet reeked throughout our stay, and there was a rubbish bin in front of our suite door that was constantly full. Avoid like the plague!
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Stayed 1 night in Jun 2024

2/10 Terrible

Greg

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asylum seekers
What they don’t tell you when booking is this hotel is full of asylum seekers. They do a full English breakfast delivered to your room but with no meat products……. So it’s not a full English without bacon and sausage. Don’t stay here it’s really not nice
Stayed 1 night in May 2024

2/10 Terrible

Aranjot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We felt we had been scammed the minute we arrived. The hotel was dimly lit, with a group of men sitting on folding chairs and folding tables next to reception. This looked more like a supportive refuge housing. This is not a hotel, please be aware. We felt extremely unsafe and we left within 10 minutes. We cannot believe this is being advertised as an airport hotel.
Stayed 1 night in May 2024

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very disappointed
Was disappointed on arrival that all facilities were closed, i don't know what was going on but people were going in to the restaurant with paper plates i was told its closed i traveled by road from Scotland and had to go out an find a takeaway find this strange , i could have booked the Premier Inn without the meal deal and it would have been a lot cheaper
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe,friendly and comfortable
Stayed 1 night in Apr 2024

8/10 Good

Ranbir

Liked: Cleanliness, staff & service
Good size room, all the facilities were closed they did message to let me know, so ok for a bed for the night.
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convenient location with large free car park. The hotel is being used for migrant housing, but this wasn't a problem for me. The restaurant is closed to cater for migrants, but I was offered breakfast delivered to the room if required. The room was spacious and clean. It won't suit anyone looking for a destination hotel as minimal facilities, but I would stay again if just looking for somewhere to stay convenient for Twickenham or Heathrow.
Stayed 1 night in Apr 2024

2/10 Terrible

Joanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel being used to house refugees, no restaurant and dreadful noise in the hallways. Felt needed a chair behind the door for safety overnight, would not recommend to anyone.
Stayed 1 night in Apr 2024

2/10 Terrible

Amardeep

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just give to charity
This hotel is basically an immigration detention centre. There were no facilities available to use. No customer service. No food available. Nothing available not even ice. Bin bags outside of my room. I think anyone who considers booking a room here is insane.
Stayed 1 night in Apr 2024

4/10 Poor

Abigail

Business traveller
Disliked: Property conditions & facilities, room comfort
The hotel is being used by immigration which would have been helpful to know as a lone female
Stayed 1 night in Apr 2024

8/10 Good

Parminder Pal

Stayed 1 night in Apr 2024

8/10 Good

Bayar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Theo

Stayed 3 nights in Mar 2024

10/10 Excellent

Mr jaswinder

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
The hotel had really uncomfortable spring mattress. The sheets were dirty and the floor was dirty. I checked out hours later I have reported this to reception
Stayed 1 night in Mar 2024

6/10 Okay

Jatinder

Stayed 1 night in Mar 2024

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn't a hotel anymore. It's for asylum seekers. There are sketchy people sitting everywhere/walking in and out. The building smells disgusting and all amenities (dining room, pool, gym) have been shut down for a long time and will never open again, it's not a hotel anymore. Very unsafe feeling. The room was also horrible. We checked in early so we could use the bathroom before going into the city... because there are no lobby bathrooms. We were in the room 5 minutes, noticed broken window. We came downstairs to go to the city and told them about the problem. They said they would fix it. We didn't leave a single thing in the room, felt unsafe. We came back at night for 15 minutes. In that time, we assessed the room. Checked for bedbugs... but mid check stopped looking because we noticed there weren't even fitted sheets on the bed. On top of the mattress was a puffy mat, and picking it up revealed the pee stained mattresses. I mean lots of stains. In addition to the pee stains all over the beds, one bed had a burn/stab through it about 6" x 2". The other, blood stains. There was dried white substance on the curtains. The desk in the room was damaged/cut up on top. We stopped inspecting so I don't know what else was in there. We immediately booked another hotel and went downstairs to leave and hopefully get a refund (not happening). In the corner of the lobby is a section filled with black trash bags (at least 100) and a table and logging computer. We left, No refund
Stayed 1 night in Feb 2024