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New Road Hotel

4.0 star property

Photo gallery for New Road Hotel

Warehouse X
Loft (Spa bath)
Loft, Hot Tub | Terrace/patio
Serves breakfast, lunch and dinner
Loft, Terrace | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • Brick Lane
    ‪9 min walk‬
  • Tower of London
    ‪3 min drive‬
  • Tower Bridge
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪65 min drive‬

Room options

View all photos for Pocket Room

Pocket Room

Pocket Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin

Warehouse Twin

  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath)

Loft (Spa bath)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace

Loft, Terrace

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family

Warehouse Family

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Warehouse K

Warehouse K

Warehouse K

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X

Warehouse X

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6809)
The price is AU$317
for 1 room
includes taxes & fees
28 Mar - 29 Mar
The Tower Hotel, London

About the area

London

New Road Hotel is centrally located in London, a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane. .This family-friendly hotel is 1.2 mi (1.9 km) from Tower of London and 2.8 mi (4.4 km) from ABBA Arena.

What's nearby

  • Brick Lane - 9 min walk - 0.8 km
  • Tower of London - 3 min drive - 1.9 km
  • Tower Bridge - 4 min drive - 2.2 km
  • London Bridge - 5 min drive - 2.8 km
  • O2 Arena - 13 min drive - 8.5 km

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Tayyabs - ‬1 min walk
  • ‪Zaza's Grill - ‬3 min walk
  • ‪Ambala Sweets - ‬1 min walk
  • ‪Whitechapel Fried Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

New Road Hotel

Family-friendly hotel with a 24-hour front desk and a coffee shop
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a television in a common area, discounted use of a nearby fitness facility, and a banquet hall.
Satisfy your appetite with British cuisine at Mr White's Chophouse, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 939 reviews
Rating 8 - Good. 291 out of 939 reviews
Rating 6 - Okay. 93 out of 939 reviews
Rating 4 - Poor. 36 out of 939 reviews
Rating 2 - Terrible. 26 out of 939 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nathanial

Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times - the staff are so kind & helpful its a cool hotel & very comfortable. I will stay here again..
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area
Stayed 1 night in Nov 2024

8/10 Good

Paul, Laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, a bit far from the tourist area but were close to the subways.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

6/10 Okay

Miss T

Travelled with family
Liked: Cleanliness, staff & service
Charming Hotel, but Disrupted by Nighttime Noise
Lovely hotel with great amenities, but the noise at night was a major issue. Unfortunately, all the rooms face the road, and it was noisy well into the early hours—around 4am. We were frequently disturbed by car alarms, loud groups of people, and early-morning delivery vans. While the hotel itself is charming, the noise level made it difficult to get a good night’s sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a Warehouse X room: Pros- Very comfortable bed, very quiet, air-conditioned, soft and fluffy pillows and blanket, close to Whitechapel Station and an invigorating neighborhood. Cons- after a shower, the could use a squeegee to get the water off the floor where the sink and toilet are, better lighting at the mirror would be nice. The cons are FAR outweighed by the pros. Tobi, Andnan and Shawn were amazing and helped us in a pinch when our airline cancelled our flight. The restaurant, Mr White's Chophouse, was fantastic! Will be staying here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe Andrés

Stayed 3 nights in Oct 2024

10/10 Excellent

Pj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique Hotel with friendly staff. Room very comfy and pleasant .
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
Stay here but dont eat any meals
Have stayed twice and tried to ear the overpriced food with a service charge , Both time couldnt eat , rubbish service and food . Staff busy talking to each other , chefs and waiting staff , forgetting customers , food and customer service
Stayed 1 night in Oct 2024

2/10 Terrible

Safeena

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not happy with my stay at all was really noisy and dirty

10/10 Excellent

Anthea Ann

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Shelby

Liked: Staff & service, property conditions & facilities
I really enjoyed the hotel. It was small but extremely functional! It’s a super close walk to the tube. The area felt safe, but it was noisy. There’s a hospital near so I heard a lot of ambulances. There are tons of places to eat in the area, as well as downstairs in the restaurant. I’d definitely stay here again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and really nice! They helped us with everything we needed. The place was super clean and new. It was central and we loved it!
Stayed 4 nights in Oct 2024