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Novotel London Heathrow Airport T1 T2 and T3

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Heathrow Airport T1 T2 and T3

Front of property
Meeting facility
Point of interest
Breakfast, lunch, dinner served; local and international cuisine
Memory-foam beds, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP
  • Airport Bowl
    11 min walk
  • London Motor Museum
    4 min drive
  • Stockley Park
    7 min drive
  • London (LHR-Heathrow)
    7 min walk

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Memory-foam beds, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, Multiple Beds

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hilton Garden Inn London Heathrow Terminal 2 and 3

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (4252)
The price is AU$373
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hilton Garden Inn London Heathrow Terminal 2 and 3

About the area

Hayes

A stay at Novotel London Heathrow Airport T1 T2 and T3 places you in the heart of Hayes, within a 15-minute drive of Twickenham Stadium and Windsor Castle. .This hotel is 8.6 mi (13.9 km) from Hampton Court Palace and 9.5 mi (15.3 km) from Thorpe Park.

What's nearby

  • Stockley Park - 7 min drive
  • Twickenham Stadium - 13 min drive
  • Windsor Castle - 13 min drive
  • Thorpe Park - 17 min drive
  • Hampton Court Palace - 19 min drive

Getting around

  • Heathrow Terminals 2 & 3 Station - 12 min walk
  • Heathrow Terminals 2 & 3 Underground Station - 13 min walk
  • Heathrow Airport (LHR) - 6 min drive

Restaurants

  • ‪United Club - ‬11 min drive
  • ‪Steak & Lobster - ‬3 min walk
  • ‪Bijou Bar - ‬6 min walk
  • ‪The Pheasant - ‬9 min walk
  • ‪Marriott Executive Lounge - ‬6 min walk

About this property

Novotel London Heathrow Airport T1 T2 and T3

Hotel with a 24-hour fitness center, in the vicinity of Twickenham Stadium
Novotel London Heathrow Airport T1 T2 and T3 offers 166 air-conditioned accommodations with safes and hair dryers. Beds feature memory foam mattresses. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a memory foam bed, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at Nest Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Nest Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Nest Bar - This bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Nest Restaurant
  • Nest Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 11.95 for children
  • Self parking fee: GBP 17.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
Novotel London Heathrow Airport T1 T2 T3 Hotel
Novotel London Heathrow Airport T1 T2 T3 Hayes
Novotel London Heathrow Airport T1 T2 T3
Novotel London Heathrow T1 T2
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Novotel London Heathrow Airport T1 T2 and T3 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Stayed 1 night in Jan 2022

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, room comfort
Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Stayed 1 night in Dec 2021

10/10 Excellent

HAZEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shall use again
Stayed 1 night in Nov 2021

4/10 Poor

Ryan

Stayed 2 nights in Nov 2021

6/10 Okay

Andy

Stayed 1 night in Dec 2021

2/10 Terrible

VERONICA, Davis

Stayed 1 night in Nov 2021

8/10 Good

Narinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Organised Chaos
Hotel was fine. Booking process after last minute hotel change not so great.
Stayed 2 nights in Nov 2021

2/10 Terrible

KEITH

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!
Stayed 1 night in Nov 2021

2/10 Terrible

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and modern
Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Stayed 1 night in Nov 2021

8/10 Good

Kenneth

Stayed 1 night in Nov 2021

2/10 Terrible

Bruce

Stayed 1 night in Nov 2021

8/10 Good

Bahulayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Martin

Travelled with partner
Disliked: Staff & service
Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen. Our belongs were gone through and we lost some items. Communication would have made a bad situation a lot better.
Stayed 3 nights in Nov 2021

2/10 Terrible

Lorely

Stayed 1 night in Nov 2021

10/10 Excellent

Vula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yacouba

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional.
Stayed 1 night in Nov 2021

2/10 Terrible

Evan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh no
Home office detention centre, full of refugees
Stayed 1 night in Nov 2021

4/10 Poor

Anna-Marie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets.
Stayed 1 night in Nov 2021

6/10 Okay

Robin

Stayed 1 night in Nov 2021

6/10 Okay

Dilpa

We arrived and was told we were given another hotel
Stayed 2 nights in Nov 2021

2/10 Terrible

Krishan

Stayed 1 night in Nov 2021

2/10 Terrible

Joy

Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021