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Putney Hotel, BW Signature Collection

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Putney Hotel, BW Signature Collection

Executive Room, 1 Double Bed, Non Smoking
Room amenity
Front of property
Daily continental breakfast (GBP 11.95 per person)
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
214 Upper Richmond Road, London, England, SW15 6TD
  • Craven Cottage Stadium
    ‪4 min drive‬
  • Stamford Bridge Stadium
    ‪6 min drive‬
  • Wimbledon Tennis Club
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Room amenity

Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Lodge Hotel - Putney

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (944)
The price is AU$159
for 1 room
includes taxes & fees
2 Feb - 3 Feb
The Lodge Hotel - Putney

About the area

London

With a stay at Putney Hotel, BW Signature Collection, you'll be centrally located in London, a 2-minute drive from Thames River and 12 minutes from Hyde Park. .This hotel is 5 mi (8.1 km) from Buckingham Palace and 5.7 mi (9.1 km) from Leicester Square.

What's nearby

  • Stamford Bridge Stadium - 6 min drive
  • Wimbledon Tennis Club - 7 min drive
  • Kensington High Street - 9 min drive
  • Natural History Museum - 10 min drive
  • Hyde Park - 12 min drive

Getting around

  • Putney Station - 2 min walk
  • East Putney Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 36 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪Ye Olde Spotted Horse - ‬3 min walk
  • ‪Kokoro Putney - ‬2 min walk
  • ‪Papa Johns Pizza - ‬3 min walk
  • ‪Artisan - ‬1 min walk

About this property

Putney Hotel, BW Signature Collection

Hotel with a restaurant, near Thames River
Putney Hotel, BW Signature Collection offers 35 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 35 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and desks.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Putney Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 11.95 per person
  • 1 restaurant
  • Room service available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Putney Hotel BW Signature Collection
Putney BW Signature Collection
Putney BW Signature Collectio
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London

Putney Hotel, BW Signature Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 106 reviews" "
Rating 8 - Good. 34 out of 106 reviews" "
Rating 6 - Okay. 26 out of 106 reviews" "
Rating 4 - Poor. 9 out of 106 reviews" "
Rating 2 - Terrible. 12 out of 106 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would think twice before booking it!
I’ve never had to give any of the hotels I stayed in such a bad review. I always read reviews before booking anything but I had no opportunity to do it this time, unfortunately. It’s recommended for the management and owners to revisit basic cleaning steps. It’s not hard to get the room hoovered and dusted before guests arrival. Carpet looks absolutely terrible and smells of dump as soon as you open the door. There were a lot of cobwebs in a room, making it look like an abandoned attic! Sorry it’s a definite no for me!
Stayed 1 night in Oct 2024

8/10 Good

Denis

Stayed 2 nights in Oct 2024

2/10 Terrible

Aonani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were not an accurate representation of the property or rooms. My shower didn’t drain, causing the bathroom to flood. The bed was extremely uncomfortable, and there was no deadbolt on the door, which made me feel unsafe. I checked out immediately after arriving. I filed a claim for a refund but have received no response.
Stayed 11 nights in Sep 2024

8/10 Good

Krithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Putney Hotel, BW Signature Collection was fine. I read reviews before staying and while I might agree with some of the comments made about the rooms, my bed was comfortable and clean and the minor issue I had was rectified immediately and the staff (particularly Christina on Reception) were absolutely lovely and so helpful. The location was perfect for everything I needed and I could walk to lots of cafes, restaurants and also the tube, train and bus stops.
Stayed 5 nights in Sep 2024

6/10 Okay

Colm

Disliked: Cleanliness, property conditions & facilities
Not a great property. Quite a bad smell at Ground floor level. The hotel overall is quite tired and really needs some attention .
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

6/10 Okay

Deborah

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice staff. Good customer service. Tired hotel that needs updating but ok for 1 night stay . Dodgy stain on bed cover. But other wise clean sheets and comfy bed. Take your earplugs, on a main road
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service
Decent enough and spacious room but was close to rail line which wasn't mentioned and so quite loud sound of trains till late and from early which left sleep a bit disrupted. Shower didn't train properly so prone to flooding bathroom without management
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Aug 2024

8/10 Good

A M D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, 2 mins walk from the railway station. Noisy pub across the road, and the a/c wasn't working so the hotel threw in free breakfasts for my 3 night stay, so that was appreciated.
Stayed 3 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very clean rooms. If in the area again would definitely stay there.
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor stay
There was no air conditioning..out of order. It was close to 30degrees. I had to open the windows so the noise of the traffic kept me awske. Not a good stat at all. Staff were pleasant...the lady in particular. Out of interest why is the toilet paper put in such an awkward place...for females anyway. There were no glasses in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

ALAN

Travelled with partner
On checkin 1545 told AirCon not working in whole building. No offer of time eta to fix, no offer of fan. No update at 1930. Very stuffy in room so had window open all night with A205 road outside. Very noisy and pollution from heavy traffic, no sleep! Decided to checkout and go home next morning. No update on Aircon fix. Got £87 refund for 2nd night but room cost me £102 per night. No aplology from Staff or written letter for reason aircon not fixed. Can i get proper refund please? Regards Alan Lake.
Stayed 2 nights in Jul 2024

6/10 Okay

k

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot, no sleep
Room was clean and tidy. Unfortunately the air conditioning was broken. The room was extremely hot, couldn't sleep due to the room temperature. Asked for a fan but they do not have any. WiFi connection was poor constantly dropped out. Room was dark , could do with some better lighting. Lovely powerful shower, staff very friendly and welcoming. Would only stay again if they get the air conditioning fixed.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable stay
The air conditioning was broken for our weekend stay while the temperature was 26 - 30 degrees. This made for a very uncomfortable stay - the windows were also latched shut. The room was stated to be ready at 2 PM however it wasn’t ready until 4 PM. On the positive side, the customer service agents/receptionists were good and helpful where possible
Stayed 2 nights in Jul 2024

2/10 Terrible

Nancy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Fire alarm went off at 2am and staff said someone on the ground floor lit a cigarette. Then it went off again at 2:30 am and would not stop for 20 minutes. Staff said it was because someone took a shower and the steam set it off. I asked why the fire department hadn’t shown up and they said they are not connected to it. Clearly a place to avoid! Rooms are run down and bed mattress is disgusting! I thought Best Western properties were a bit better than this!
Stayed 3 nights in Jul 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, room comfort
A comfortable stay
A one-night stay while we were in London to watch the tennis. Was a comfortable night's sleep and the staff were friendly.
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Abigail

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lovely friendly helpful staff, but very run down building. The carpet in the bedroom looked like it came from a bad nightclub it was so dirty. The balcony off the room was green with dirt, and the safety glass surrounding the balcony had slipped down, certainly not inspiring going out.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Bare basics
Basic amenities available - but not very accustomed to having no fridge, also no refills of tea/coffee after housekeeeping
Stayed 2 nights in Jun 2024

2/10 Terrible

Asim

Travelled with family and small children
Disliked: Staff & service
Highly unprofessional staff. They didn’t have our booking yet booking was confirmed with expedia
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value, clean rooms
Staff lovely, great location and really well priced vs nearby competitors.
Stayed 1 night in Jun 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed for 1 night only with no breakfast. Staff very friendly. I thought it was expensive for the 1 night. Room was clean but basic. The bed was uncomfortable. Overall 6/10
Stayed 1 night in Jun 2024