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Harbour Hotel Richmond

4.0 star property

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Indoor pool
Cocktail bar
Double Room
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪4 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Front of property

Richmond Hill Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1054)
The price is AU$435
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Richmond Hill Hotel

About the area

Richmond

With a stay at Harbour Hotel Richmond in Richmond (Ham, Petersham and Richmond Riverside), you'll be within a 5-minute drive of Thames River and Royal Botanic Gardens, Kew. .This spa hotel is 5.5 mi (8.9 km) from Hampton Court Palace and 5.8 mi (9.4 km) from Kensington High Street.

What's nearby

  • Richmond Park - 3 min walk - 0.3 km
  • Richmond Green - 17 min walk - 1.5 km
  • Royal Botanic Gardens, Kew - 4 min drive - 2.7 km
  • Twickenham Stadium - 8 min drive - 5.1 km
  • Hampton Court Palace - 14 min drive - 9.0 km

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Georgian hotel with a full-service spa and a fitness center
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this Georgian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at The Gate, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 808 reviews
Rating 8 - Good. 242 out of 808 reviews
Rating 6 - Okay. 108 out of 808 reviews
Rating 4 - Poor. 61 out of 808 reviews
Rating 2 - Terrible. 25 out of 808 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lounge too small and needs a proper bar.
Stayed 2 nights in Dec 2024

6/10 Okay

Charlene

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel in great location but additional charge £15 per day for parking. Staff are efficient but not the warmest.
Stayed 3 nights in Dec 2024

4/10 Poor

Bruce

Stayed 1 night in Dec 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 4 nights in Dec 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely little hotel! Nice bar/restaurant, and modern rooms that are spacious by many UK hotel standards. The only thing that might be tricky is accessibility if you have trouble with stairs- a fair number of steps to reception and between floors, though they may have more accessible accommodations and entrances available that aren’t obvious.
Stayed 1 night in Dec 2024

8/10 Good

Roger, Leighton Buzzard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. Rude and unkind staffs.

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience.

4/10 Poor

Billy

Disliked: Staff & service
Very unkind staff. We stayed in the summer, super hot weather but the ac was not working, they haven’t tried to do anything. Either like it or not attitude. Toilet was smelly. Eventually we got our room changed but under long negotiations.

10/10 Excellent

EuGenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Everything was great! From the staff to the food to the room! Definitely looking forward to my next visit. Big thanks to the bartenders for the conversation and company x
Stayed 1 night in Oct 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Small rooms which seems standard in the UK. Friendly staff. Spa was good.
Stayed 4 nights in Oct 2024

8/10 Good

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a city escape & spa in Richmond!
Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall myself & Partner enjoy this establishment the team always do best to deliver, the luxury of having the spa under one roof adds to the comfortable luxury
Stayed 1 night in Oct 2024