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Sunborn London

4.0 star property

Photo gallery for Sunborn London

Front of property - evening/night
Premium bedding, in-room safe, desk, iron/ironing board
Reception hall
Property entrance
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪10 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

London

Located in London (Docklands), Sunborn London is steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River. .This eco-certified hotel is 4 mi (6.5 km) from Westfield Stratford City and 4.3 mi (6.9 km) from O2 Arena.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.6 km
  • ABBA Arena - 7 min drive - 5.6 km
  • O2 Arena - 10 min drive - 7.0 km
  • Westfield Stratford City - 10 min drive - 6.6 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co - ‬2 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪The Bridge Restaurant - ‬7 min walk

About this property

Sunborn London

Eco-certified hotel with a marina and a 24-hour front desk
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and 3 meeting rooms.
English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 25 per day; booking required

Food and drink

  • English breakfast available for a fee daily: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Marina on site
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1011 reviews
Rating 8 - Good. 248 out of 1011 reviews
Rating 6 - Okay. 64 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 2 nights in Sep 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Aircon
I really enjoyed my stay, the setting is great and the views are super. The reception staff and bar staff were very friendly, however the air conditioning in the room was not working, so the room was 23-24 degrees all night, the reception staff tried to help but could not fix the problem I was brought a fan but it didn’t really help, as a result I had a very poor nights sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice idea.
Nice idea, but run down and over priced. Room was tired and dated. Bathroom not very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an unusual and perfect place to stay for the night. Will definitely be coming back here. Alex deserves a special mention to. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay.
Excellent quality, very very impressed. Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar closes at 11pm!
A fantastic hotel and a great location. I was visiting the Excel for business and it is a short walk away. I was surprised that the hotel closes the bar at 11pm and even residents are not served after 11pm. I was with businees guests and it was embarrassing.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shamiso

Stayed 2 nights in Oct 2024

10/10 Excellent

Johanna

Stayed 1 night in Oct 2024

6/10 Okay

Cliff

Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great floating hotel
2nd time we've stayed here and we love it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunborn Hotel Docklands
I was there with 3 friend's celebrating a 60th Birthday, it was a great weekend. The Hotel was stunning, staff very friendly and helpful. Food was amazing. Would definately come back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Travelled with partner
The location is great if you are going to the O2 and only a short walk to the cable car that takes you there. A lovely place to stay for a night.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely place to stay, would have preferred a balcony but the hotel was friendly and easy check in. Hotel also managed all my requests, which was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not do enough to make our stay special. Very nice atmosphere.
Stayed 1 night in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Very limited dining opportunities in the evening in the local area
Stayed 1 night in Oct 2024

4/10 Poor

Brice

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst the location and the room were very convenient, I encountered a very rude and unprofessional gentlemen, who was acting as a « manager » in the evening. I faced an issue with a waiter who « forgot » to return my change after I paid a bill in the Bar.. I went to speak to the person on duty and faced the most rude person I have ever encountered. He told me that I should respect the staff and that if I was thinking to post a comment online, he would remove it. No attempts were made to listen to me nor to apologise. During the entire stay, lifts were not working or only partially. WIFI is very poor in the rooms on the first deck. I will certainly not return nor recommend this place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Room was not ready at check in time but was offered complimentary prosecco and given regular updates by reception. Offered an upgraded room forvour 2nd night but declined as we were not goingbto be back on the yatch until 10pm, really appreciated the offer though. Staff were great, room was very large and clean. Breakfast was a little disappointing as the scrambled egg was runny with dried up lumps in it both mornings. Would definitely stay again, a lovely experience.
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Absolutely fab stay. Wonderful room, very clean and great service from all the staff!
Stayed 4 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Colin

Stayed 1 night in Nov 2024