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Kimpton Clocktower by IHG

5.0 star property

Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Hypo-allergenic bedding, in-room safe, individually decorated
Property amenity
Interior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • Canal Street
    ‪5 min walk‬
  • University of Manchester
    ‪6 min walk‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Single Beds (Low Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Single Bed (City)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Single Bed (City)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

  • Sleeps 2
  • 1 Double Bed

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About the area

Manchester

A stay at Kimpton Clocktower by IHG places you in the heart of Manchester, steps from Manchester Palace Theatre and a 3-minute drive from O2 Apollo Manchester. .This luxury hotel is 0.9 mi (1.5 km) from Aviva Studios and 1.2 mi (2 km) from AO Arena.

What's nearby

  • Manchester Palace Theatre - 1 min walk
  • O2 Apollo Manchester - 20 min walk
  • AO Arena - 4 min drive
  • Etihad Stadium - 5 min drive
  • Old Trafford - 5 min drive

Getting around

  • Manchester Manchester Oxford Road Station - 2 min walk
  • St Peters Square Station - 6 min walk
  • Manchester Airport (MAN) - 26 min drive

Restaurants

  • ‪PizzaExpress - ‬2 min walk
  • ‪Yes - ‬3 min walk
  • ‪Thirsty Scholar - ‬2 min walk
  • ‪Bundobust Brewery - ‬1 min walk
  • ‪Ditto Coffee - ‬2 min walk

About this property

Kimpton Clocktower by IHG

Luxury Manchester hotel in Manchester City Centre with a fitness center
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 270 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at The Refuge, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Manchester? This hotel has 27997 square feet (2601 square meters) of space consisting of a conference center and 17 meeting rooms.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 20 per day; discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 22.00 for adults and GBP 11.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Refuge

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (27997 square feet of space)
  • Coworking spaces
  • Meeting rooms - 17

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Magnifying mirror
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 941 out of 1231 reviews
Rating 8 - Good. 151 out of 1231 reviews
Rating 6 - Okay. 84 out of 1231 reviews
Rating 4 - Poor. 27 out of 1231 reviews
Rating 2 - Terrible. 28 out of 1231 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was amazing , fantastic . Warm and welcoming, staff brilliant. Great experience. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
What a beautiful hotel we absolutely loved it the staff were super friendly and the room was just perfect !
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Beautiful hotel, room was lovely and clean. Fantastic location and staff were very friendly. Complimentary wine was a lovely touch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and our room was huge with a lovely high ceiling. Our room was slightly noisy in the night but that’s to be expected in a city on a Saturday night. Staff friendly and helpful especially when we got lost trying to find our room after using a different lift. Perfect location for the theatre
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Per

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely botanical Victorian theme
Absolutely gorgeous building! I am a plant lover and to see so many real plants everywhere and trees gave the hotel a really warm atmosphere. The cleaniliness of the building is 10/10. All staff look happy and are friendly. Only things we would say was not the best was the mattress and the double bed was very small. Food 8/10 we had room service for tea and breakfast in bed was absolutely lovely cant fault it. I visted the in house florist shop aswell, absolutely lovely lady who tends to all the plants with her team in the hotel. Great prices bought a lovely bunch. We had a little problem with our sink that was rectified within 10 minutes and the maitenance man was very pleasant. Bar area great, prices ok typical manchester prices. 15 minute walk to the opera house and if visiting the palace theatre 5 minute. Great restaurants fast food and shops. Parking in whitworth ncp really easy and 20 pound paid at the hotel for 24 hours.
Stayed 1 night in Nov 2024

4/10 Poor

Asif

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was painfully slow. We were directed to an out of order lift. We had a double room for too but the bed was small. WiFi signal was weak. Lovely room service breakfast but overall not good
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel close to Manchester city centre and the universities.
Stayed 1 night in Jul 2024

6/10 Okay

Lesley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My room was upgraded to a quieter room which was lovely but the room was accessible access and as an able bodied person i found it difficult to use. I asked to change rooms but was only offered my original noisy room. Had to have maintenance up for issues with but the hotel didnt seem to care. Disappointing for a hotel where we were sponsoring an event.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself is gorgeous, the staff were friendly and it’s a 2 minute walk from the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is like a palace the arquitecture etc. Only breakfast not much to choose.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel - Highly Recommend
Very clean, beautiful hotel room. Very spacious, comfortable bed. Turn down service was unexpected but a nice touch. Nice extra touches - bath salts and snacks. Decor of the room and hotel was gorgeous throughout. Breakfast was well set out and delicious. We had a drink in the Refuge bar too, which is stunning and relaxing. All the staff we encountered were very friendly and polite especially Sharon at Reception- fantastic customer service. Can’t fault anything- absolutely fabulous hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Wonderful staff and gorgeous surroundings
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Problems approaching the property with unclear bus lanes everywhere. Drop off very difficult to work out - should be clearly marked. Staff tried hard to please
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024