Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Restaurant
Point of interest
Triple Room
Front of property - evening/night
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • The Glasshouse
    ‪13 min walk‬
  • Quayside
    ‪15 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This eco-certified hotel is 0.6 mi (0.9 km) from Utilita Arena Newcastle and 1.1 mi (1.7 km) from University of Newcastle-upon-Tyne.

What's nearby

  • St. James' Park - 11 min walk - 1.0 km
  • Northumbria University - 12 min walk - 1.0 km
  • The Glasshouse - 13 min walk - 1.1 km
  • University of Newcastle-upon-Tyne - 13 min walk - 1.2 km
  • Quayside - 15 min walk - 1.3 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪The Mile Castle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pink Lane Coffee - ‬2 min walk
  • ‪The Centurion - ‬3 min walk
  • ‪Central Oven & Shaker - ‬1 min walk

About this property

Royal Station Hotel

Eco-certified hotel with a fitness center and a sauna
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at Empire Bistro, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 19.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking available (GBP 17.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 14.95-14.95 for adults and GBP 10.95-14.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Empire Bistro

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 711 out of 1564 reviews
Rating 8 - Good. 493 out of 1564 reviews
Rating 6 - Okay. 198 out of 1564 reviews
Rating 4 - Poor. 101 out of 1564 reviews
Rating 2 - Terrible. 61 out of 1564 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fabulous room, the breakfast was great. Staff were very friendly and a credit to your business. If I had to say one thing negative, the mattress was extremely hard which may be to some people’s taste.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff overall good service
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand
Lovely old hotel rooms great food good next to train station
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Stayed 1 night in Nov 2024

10/10 Excellent

Mariena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel!!! Might be a little haunted but that was a plus for us :)
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, but very tired old fashioned rooms
Very tired and old fashioned furniture in room, carpet stained, woke up with stiff neck from awful pillows, bed itself was nice ,comfortable and clean Although there was a bath in the bathroom you can’t have one as there’s no taps, but some lovely features in reception area
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hope it gets better
Breakfast was lovely and staff was friendly. the room window side was dusty and told the reception. She told to sort out however nobody did or came. Second night we directly told the bed making staff and she did the best for us. I wonder no good communication between them. And we love sauna but smell like urine.it was not like this last time we came.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Room very comfortable and clean. Staff really friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 2 nights in Nov 2024

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff e ceptionally nice and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
Building is very grand and maintains fantastic original features. Décor requires update to modern standards. Nice spacious room. Good bath and shower.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with group
Liked: Room comfort
A little disappointed
Ideal location next to station and city centre. Impressive lobby area and sweeping staircase give off a very grand feel, however not matched by our accommodation. Internal room so no windows other than one with frosted glass onto corridor. Meant it was quite gloomy. Room was tired and in need of an update. Shower not particularly powerful. Bed was comfortable though.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A hotel with amazing history and architecture but run down to the point where paint is flaking off the walls. Mould in bedrooms and bathroom. Uncomfortable beds. Not satisfied at all with hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Martyn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great food, bad bed
Stayed one night and ate in the restaurant. My meal was excellent but beer choice was not great. Guinness in cans for example. Staff were great. Real downside was the mattress in my room which was just awful. It’s not great when you sit on the edge of the bed and your bum hits the hard part because the mattress is so weak. Room was a single and the bed was small double.
Stayed 1 night in Nov 2024

8/10 Good

Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in main areas. Bedroom not so great but acceptable… Staff more than excellent. Would stay again.
Stayed 2 nights in Nov 2024