Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Property video
Lobby
Fitness facility
King Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Place, Chinatown
    ‪5 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Small Double Room

8.2 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Superior Twin Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Triple Room

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Superior Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room

7.8 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This hotel is 1.2 mi (1.9 km) from Quayside and 1.4 mi (2.2 km) from University of Newcastle-upon-Tyne.

What's nearby

  • Bigg Market - 3 min walk - 0.3 km
  • Chinatown - 5 min walk - 0.4 km
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.5 km
  • St. James' Park - 9 min walk - 0.8 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Newcastle Tap - ‬1 min walk
  • ‪The Centurion - ‬1 min walk
  • ‪The Mile Castle (Wetherspoon) - ‬2 min walk
  • ‪Pink Lane Coffee - ‬3 min walk

About this property

Royal Station Hotel

Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)
  • Pool fee: GBP 5.95 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 754 out of 1672 reviews
Rating 8 - Good. 510 out of 1672 reviews
Rating 6 - Okay. 240 out of 1672 reviews
Rating 4 - Poor. 110 out of 1672 reviews
Rating 2 - Terrible. 58 out of 1672 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

CHRISTINE

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were lovely and a credit to the hotel, however the room was very tired and dirty. Marks down dressing table with tea and coffee stains, curtains were marked and stained. 4 poster bed was worn and header and footer were torn . It's a shame because the hotel itself is lovely
Stayed 1 night in Jan 2026

6/10 Okay

Heather

Hotel was quite dated, and the bed was very very uncomfortable to the point we had to ask for a mattress topper which took most of the day to come. The pool is not attached to the hotel and was cold with the changing room upstairs Nating you having to walk down quite a lot of stairs and threw a room and bare feet to get to the pool, it would’ve been nice if we had been warned to bring flip-flops. The breakfast was okay, but I would not return despite the location being very good by the train station and the cathedral.
Stayed 2 nights in Jan 2026

8/10 Good

Lorna

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was lovely and cosy and excellent breakfast and really great staff
Stayed 1 night in Jan 2026

10/10 Excellent

clair

Travelled with family
Liked: Cleanliness, staff & service, amenities
lovely room nice clean and comfortable bed,hotel staff are very friendly and helpful very good stay.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

8/10 Good

s

Stayed 2 nights in Jan 2026

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great the staff that stood out the most with great customer service and friendly and was williing to help when needed ,was johnathan manager at reception and michal manager of the restaurant , the only thing we were disappointed about was the leisure facilities fair enough you have to pay £5 per person but the fact it was not worth that concidering we have been 5 times now and this is the first time that we are not happy due to reporting that the jaccuzzi was freezing and told member of staff that it was cold and they said it just needs time to heat up
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were courteous, there was no hot water & the wifi was unreliable.
Stayed 6 nights in Jan 2026

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness
Double room was two single beds pushed together, the quilt was very stained. Didn't expect this from a hotel this size.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

8/10 Good

Alan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Rooms could do with a refresh, a bit dated. Staff helpful and courteous.
Stayed 3 nights in Jan 2026

6/10 Okay

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, polite staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

8/10 Good

Philip

Stayed 2 nights in Jan 2026

8/10 Good

Carol

Stayed 2 nights in Jan 2026

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people.
Stayed 2 nights in Jan 2026

8/10 Good

sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are basic but clean. Zoe receptionist was great
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good apart from breakfast which also good apart from sausages , the worst I have tasted sorry to say.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Spacious. Clean.
Stayed 1 night in Nov 2025

6/10 Okay

jay

Liked: Staff & service, amenities
Room.was very tired and bed was uncomfortable
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with partner
Disliked: Amenities, property conditions & facilities
When I checked in, I was told my room was on the 4th floor but what they failed to mention was when you get out the lift at the fourth floor you then have to climb a further two flights of stairs as the room is actually in the roof. This wasn’t and issue for us but may be an issued for anyone with mobility difficulties. The room itself was tired looking and generally clean, However the bath was stained (there had obviously been water left in there at some point) and several hairs. This in itself wasn’t a huge issue. The real issue began when we returned to our room after attending the New Year celebrations on the Quayside. The hotel is situated in a busy part of town and as it was New year we did expect some noise. However, the single glazed window in the room offered no protection at all from the noise which was unbearable and made it impossible to sleep. To make matters worse the room was freezing cold, and we could not get warm. We eventually decided in the early hours we could take the cold and noise no longer and packed our things to leave. As we approached reception the young man ask if it was the street noise bothering us so I explained yes but also the freezing cold temperature. He stood looking very sheepish and made no effort to try and rectify the problems, so we handed in our keys and left. Never have I stayed in a hotel so bad I had to leave in the middle of the night so the next day I emailed the hotel to which I received a reply say its was New years eve so not
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 2 nights in Dec 2025