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Sandman Signature Newcastle Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Signature Newcastle Hotel

Lobby lounge
Pillow-top beds, in-room safe, desk, blackout curtains
Fridge, microwave, coffee/tea maker, electric kettle
Hallway
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • Chinatown
    ‪2 min walk‬
  • Eldon Square Shopping Centre
    ‪4 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1007)
The price is AU$237
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

A stay at Sandman Signature Newcastle Hotel places you in the heart of Newcastle-upon-Tyne, steps from St. James' Park and Chinatown. .This hotel is 0.3 mi (0.5 km) from Leazes Park and 0.3 mi (0.5 km) from Mill Volvo Tyne Theatre.

What's nearby

  • St. James' Park - 1 min walk
  • University of Newcastle-upon-Tyne - 8 min walk
  • Newcastle-upon-Tyne Theatre Royal - 9 min walk
  • Utilita Arena Newcastle - 4 min drive
  • Quayside - 4 min drive

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Spot White Snooker Club - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Nine Sports Bar & Lounge - ‬2 min walk
  • ‪Rosies Bar - ‬2 min walk
  • ‪Hanahana - ‬3 min walk

About this property

Sandman Signature Newcastle Hotel

Hotel with a fitness center, steps from St. James' Park
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Satisfy your appetite with Fusion cuisine at Shark Club Gastro Bar, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for GBP 17 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 16.95 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1006 reviews" "
Rating 8 - Good. 274 out of 1006 reviews" "
Rating 6 - Okay. 135 out of 1006 reviews" "
Rating 4 - Poor. 77 out of 1006 reviews" "
Rating 2 - Terrible. 35 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Monica

Stayed 11 nights in Sep 2024

10/10 Excellent

Thomas, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the Sandman. Really nice hotel with large, comfortable rooms, large size TV, microwave and fridge. I had a view overlooking St James's and The Stack, which was fantastic. Breakfast is buffet style, plenty to eat. All the staff were friendly. Eldon Square is less than a 10 minute walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Oct 2024

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast staff pleasant and cant do enough for you rooms are clean and not dated
Stayed 1 night in Oct 2024

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Martyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ear defenders required to eat in
Had a room on the 9th floor on the front of the hotel. Only 2 lifts which means waiting a lot to go down. Road noise was bad. There was also a constant noise in the room. I can only guess that it was something to do with some kind of pipe work in the ceiling. Tried to eat in one night but the music was so loud I went for room service instead. They added a portion of wings which I didn’t ask for. Waiter said he would have it taken off the bill but he didn’t. No salt and vinegar or cutlery or napkin. Some awful paprika type stuff on the fries. Not advertised as such on the menu. Had to take it back to get plain fries. Burger was good though. Cheap price but it shows. Ask for a room at the back and on a lower floor if you stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dickson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading rating, this should be a 3-star hotel at best. This is 3-star hotel at best, not sure how it got the 4-star rating. I was misled by reviews on Expedia and expected above-average quality. You can have a better time at a Travelodge / Premier Inn with lower prices. Location: St James Stack, a monstrosity constructed opposite to the hotel, the place would emit loud music and vibration throughout the night. You can only sleep after the closure of the Stack after 12am as the music noise and vibration are very strong. Two layers of windows should be installed to mitigate this issue. Toilet: Some genius decided to install the bath drain on the wrong end and there is no barrier to prevent water from flowing over the floor. You would have to build a "dam" with towels to stop the water. Shower hose was also not installed tightly, allowing water to come out at the joint. Wardrobe door: The door was off the rails when I went in. It was then fixed by a handyman Provisions: No separate shower gel and shampoo was provided, only a bottle of shower gel was provided. Employee claimed that the said shower gel can be used as shampoo as well. Lobby facilities: Coffee machine broke down the second time I tried to use it. Took a day for them to fix it.
Stayed 2 nights in Oct 2024

8/10 Good

Uma Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mo at desk helpful
Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

pauline, kilmarnock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great value
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy hotel
Close to the University and nice big rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

ellen

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was awful got a refund
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

Alex

Disliked: Cleanliness, property conditions & facilities
Very poor
Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Steph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
noisy hotel, twice i’ve been stayed in this hotel and both times, i’ve been woken early hours by the hotel bin men. This occasion it was 5.30 in morning and the glass bins were being emptied and then again at 6.15am. i had a ex room… it was so basic and nothing special and really run down… mirror smashed as side of bed and just very used. I complained a reception so hotel are aware but they don’t seem to care. Breakfast was dry and been sat for ages. How this hotel get 4 stars is beyond me. it’s a 3 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Nkechi

Stayed 1 night in Sep 2024