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Sandman Signature Newcastle Hotel

4.0 star property

Photo gallery for Sandman Signature Newcastle Hotel

Lobby
Fridge, microwave, coffee/tea maker, electric kettle
Breakfast, lunch, dinner served; Fusion cuisine
Hallway
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • University of Newcastle-upon-Tyne
    ‪8 min walk‬
  • Quayside
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Stadium View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$201
for 1 room
includes taxes & fees
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About the area

Newcastle-upon-Tyne

With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and within a 5-minute drive of Quayside. .This hotel is 11.1 mi (17.8 km) from Beamish Open Air Museum and 0.1 mi (0.2 km) from Chinatown.

What's nearby

  • St. James' Park - 1 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 8 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 9 min walk - 0.8 km
  • Northumbria University - 12 min walk - 1.0 km
  • Quayside - 4 min drive - 2.6 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Spot White Snooker Club - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Nine Sports Bar & Lounge - ‬2 min walk
  • ‪Rosies Bar - ‬2 min walk
  • ‪Hanahana - ‬3 min walk

About this property

Sandman Signature Newcastle Hotel

Hotel with a fitness center, steps from St. James' Park
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Satisfy your appetite with Fusion cuisine at Shark Club Gastro Bar, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant
excellent hotel, clean great location opposite stadium and stack
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay over
Lovely clean hotel. Only downfall was the cleaning staff were very noisy early morning outside the bedroom door talking then shouting down the corridor
Stayed 1 night in Dec 2024

4/10 Poor

Ruth

Travelled with partner
Our room was very cold and dirty
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not as good as thought
Well we arrived early 2 pm over night stay girls night out in town, stayed our room ready which all good Booked what thought was a family room twin with kitchenette and double sofa bed As 3 adults ladies Went into room Sofa bed pulled out and all ready made up what we thought was a small thin quilt, but no a thin throw ??? We had no safe access to the single bed by the window I needed to climb over single bed next to it by the toilet For a kitchenette it only had 2 small cups n 2 small glasses in bathroom 2 bath towels n only one hand towel I went down see the front desk to tell them spoke to Steven He said he’d get in touch house keeping which he did , we had fresh towels 3 wine glasses n 3 towering robes Which probably should been there first place Shower monsoon type good No toiletries so make sure you take your own Sofa bed was so uncomfortable mattress was as thin paper n like said no quilt or blanket There was 2 tv microwave n kettle 2 plates That was it So I’m so glad I wasn’t staying here longer n with kids Would I go back probably not I’d find somewhere else
Stayed 1 night in Dec 2024

6/10 Okay

Mrs l e

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and location. Very comfortable room. They even checked us in early which we were very happy about
Stayed 1 night in Dec 2024

8/10 Good

Parameswari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows are not have soundproof Could hear people talking outside Clean but small room
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well situated right next to at James’s park
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in ideal location for town centre and football stadium
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed elaid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena stay
Birthday trip and seeing culture club at the arena. Had asked for picture of boy George and it was in room! Fab friendly staff very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
In need of maintenance
I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Consider other newer hotels
In past years I’ve stayed at the sandman in Newcastle. I have noticed the aging and state of disrepair in the room I was given. The room safe would not close, the bolts were stuck in an out position. The shower head would not stay in one position so was showering water onto the tiles. Finally the heating was not enough to make the room warm. When I asked the front desk, the lady replied its at 24c. During the night the room was cold. Finally during dinner at the shark bar the one waitress was trying to serve all the customers. We ordered drinks that were not delivered, condiments, napkins the same.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry comfortable property but I was rather surprised to receive a call from property at 2-30 on day of check in to check that I was still going
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gillian

Travelled with family
Liked: Staff & service
The property was conveniently situated for the city and everything we need to do. But it’s on a main road and you could hear traffic noise. Whilst we have coffee and tea facilities it would have been nice to be provide with water too
Stayed 1 night in Dec 2024

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, well situated for the shops, parking nearby provided by a 3rd party at a reduced rate. The hotel is situated on a busy road opposite St James Park and can be a bit noisy at times. The room was clean and well maintained but it contained a king size bed so the access to one side of the bed was a bit restricted. The bathroom had a walk-in shower so the floor got a bit wet a times
Stayed 2 nights in Dec 2024