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Sleeperz Hotel Newcastle

3.0 star property

Photo gallery for Sleeperz Hotel Newcastle

Superior Double Room
Front of property
Restaurant
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Bigg Market
    ‪2 min walk‬
  • Castle Keep
    ‪3 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪3 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

A stay at Sleeperz Hotel Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. .This hotel is 0.7 mi (1.1 km) from University of Newcastle-upon-Tyne and 11 mi (17.7 km) from Beamish Open Air Museum.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 6 min walk
  • St. James' Park - 11 min walk
  • Northumbria University - 12 min walk
  • Quayside - 13 min walk
  • University of Newcastle-upon-Tyne - 14 min walk

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬2 min walk
  • ‪The Head of Steam Newcastle - ‬2 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Empress Bar - ‬2 min walk

About this property

Sleeperz Hotel Newcastle

Hotel with a 24-hour front desk, near St. James' Park
Sleeperz Hotel Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 98 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Newcastle-upon-Tyne? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 11.95 for adults and GBP 6.95 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (22 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne
Sleeperz Hotel Newcastle Hotel

Sleeperz Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a good price
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveller
Disliked: Staff & service
Ok for a cheap stay but not a great option in my opinion. Staff on reception were quite rude when I didn’t have a physical bank card for their ‘checks’ even though I had pre-paid the hotel. Unfortunately, I use Apple Pay for everything and no longer carry a physical card. I managed to appease them in the end by showing them the card in my Barclays app. The room was extremely basic and the shower/toilet setup is pretty awful.
Stayed 1 night in Oct 2024

6/10 Okay

Perry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was easy to get to, literally right around the corner from the train station and 24-hour car park. Generally pretty clean and modern overall too. I stayed in a family room with my partner and child. Hairs found in bathroom and I’m not sure if the steps for the bunkbeds had just been painted, but the red colour stained the clothes of my child, and subsequently stained the hotel towels too. We let reception know about this and had to dispose of some my child’s clothing items. I was also disappointed to receive a ‘noise complaint’ via reception from the floor below, claiming we were ‘running around’ in the room. We hadn’t checked in until around 9.30-10pm, and given the timing I think it’s to be expected that a family of three will be walking around the room while we un-pack and arrange ourselves for the stay. Would have been nice for the hotel to show some understanding in this scenario. I know better than to let my child run around at 10pm at night, and the phone call did actually interrupt the, albeit late, bedtime process.
Stayed 1 night in Oct 2024

6/10 Okay

Marcus

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, friendly and helpful staff. Tasty breakfast with plenty of options to choose from. Kettle & fresh cups provided each day. Clean room and comfy bed. Extra blankets provided when asked for. Close to the central train station. Quiet rooms.
Stayed 5 nights in Oct 2024

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities, room comfort
Great location but poor room
The bed was very uncomfortable as the mattress was very hard round the edges In the morning there was no hot water to have a shower. Reception said you have to run it for a while, I did that for at least 3 min and it was not heating up
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Lovely hotel, very good location for a night out. Toilet clogged a few times for some reason other than that was a pleasant stay
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fit for purpose
Was clean enough, pleasant even my only issue was that the shower didn’t get hot at all no matter what I tried XD
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Sleeperz
Nice convenient hotel, good location near to train station and nightlife whether that be at Quayside or in town. Met all our needs, and staff at reception were pleasant
Stayed 2 nights in Oct 2024

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

8/10 Good

DANIEL

Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark & Michael started days on positive note with greeting & bright smiles. Always showing interest in activities of the day & helpful in planning. Enjoyed breakfast varieties, nice presentation. Compact but comfortable room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kanmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odd sink.
Sink could be bigger and the tap was too close to the edge of the sink. Otherwise great hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcomed with smiles & helpful service. Compact but comfortable, good breakfast, centrally located & short walk from train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel very welcome. Could check in early and could leave bag in day of checking out. Requested chair brought to my room promptly. Already booked a repeat stay. Very happy.
Stayed 2 nights in Sep 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel near the Newcastle Train station. The room was clean and quiet. Bathroom was a bit tight but good. Breakfast was standard and the French Quarter restaurant just down the road is outstanding. I would definitely stay there again or at another Sleeperz location .
Stayed 5 nights in Sep 2024

10/10 Excellent

Scherezade

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel just would like the water to be hotter
Stayed 5 nights in Sep 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable prices and close to center
This is an affordable hotel in the center of Newcastle with walking distance from the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The location is great, the hotel is spotless and the staff were so nice and friendly
Stayed 2 nights in Sep 2024