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St Giles House Hotel

3.5 star property

Photo gallery for St Giles House Hotel

Interior
Bar (on property)
Indoor wedding
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar

Explore the area

View map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪7 min walk‬
  • Place, Norwich Cathedral
    ‪13 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Norwich

With a stay at St Giles House Hotel in Norwich (Norwich City Center), you'll be within a 10-minute walk of Norfolk Broads and St Giles Church. .This spa hotel is 0.1 mi (0.2 km) from Binham Priory and 0.1 mi (0.2 km) from Norwich Guildhall.

What's nearby

  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 7 min walk - 0.7 km
  • Norwich Cathedral - 13 min walk - 1.1 km
  • Carrow Road Stadium - 3 min drive - 2.0 km

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Strangers Coffee House - ‬4 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪Coach and Horses - ‬2 min walk
  • ‪The Plough - ‬4 min walk

About this property

St Giles House Hotel

Hotel with a full-service spa, 6-minute walk to Norfolk Broads
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, SGH Brasserie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Norwich? This hotel has 558 square feet (52 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Reviews

St Giles House Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 313 reviews
Rating 8 - Good. 103 out of 313 reviews
Rating 6 - Okay. 45 out of 313 reviews
Rating 4 - Poor. 18 out of 313 reviews
Rating 2 - Terrible. 4 out of 313 reviews

Reviews

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good value

Entrance to the hotel and public areas are lovely. Rooms are located in the rear 1970s extension. Basic but finished adequately. Decent value
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation party

Great little hotel in the heart of Norwich Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

This hotel is amazing. It’s beautiful, the food and cocktails are great and the staff are brilliant. Genuinely the best service we have received in a very long time. Cannot recommend it highly enough.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victorian Luxury

Great Location, victorian luxury feel
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and the room was comfortable and spacious. Breakfast was very good and ran till 10am on all days which isn't the norm these days. Also there was none of that nonsense about stating what time you wanted breakfast, or even pre-ordering what you were going to eat - something that more and more hotels are doing these days. There was also a night porter who could serve drinks, something that is also becoming a rarity. I couldn't fault anything about our stay, and would easily stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property with lots of character. Good breakfast in the area downstairs. we enjoyed our stay. Only issue was the parking lot is quite hard to find.
Stayed 1 night in Jul 2025

8/10 Good

David, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Filipa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived half hour earlier than expected for check-in but room was already available so after a long drive it was lovely to be able to drop our bags and start our break to Norwich. Wisely refurbished hotel, amazing location, accessible, with car park available (a bit tricky to get it, but at 2nd attempt we found it following the clear instructions sent via email). Lovely cooked breakfast, georgian style room was spaceous and lovely, comfortable soft bed, really quiet road, beautiful cocktails. Friendly and welcoming staff, a really nice and quiet atmosphere with a luxurious old-building feel without making you feel uncomfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Mandy

Stayed 2 nights in Jun 2025

10/10 Excellent

vicky

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. Great bar for a last drink after a night out with friends. Happy to come back here
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the centre of Norwich

Exceeded our expectations! What a lovely hotel in the centre of Norwich. Great location, great service and the breakfast was delicious!
Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay.

Nice over night stay as we live relatively local. spacious room and comfy bed, huge bathroom. Car park wasn't easy to find, but free parking once we registered. Only thing that spoilt it was we could hear the music quite clearly from the bar until they closed... Fabulous breakfast, good quality ingredients and a great selection. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely stay. Had an issue with the Bath but this was sorted quickly and efficently.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great. Just one incident where can wasn’t called for me for a train station journey. Caused some stress but hotel was great in calling and trying to find a cab.
Stayed 2 nights in May 2025