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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, pool loungers
Exterior
Champagne bar
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • University of Sheffield
    ‪9 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room

  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Sheffield

With a stay at Mercure Sheffield St Paul's Hotel & Spa, you'll be centrally located in Sheffield, steps from Sheffield Winter Garden and Millennium Gallery. .This spa hotel is 0.1 mi (0.2 km) from Sheffield Town Hall and 0.2 mi (0.2 km) from Peace Gardens.

What's nearby

  • Crucible Theatre - 2 min walk - 0.2 km
  • Sheffield Town Hall - 2 min walk - 0.3 km
  • Sheffield Hallam University - 3 min walk - 0.3 km
  • Ponds Forge International Sports Centre - 7 min walk - 0.7 km
  • University of Sheffield - 9 min walk - 0.8 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪The Head of Steam Sheffield - ‬2 min walk
  • ‪Smoke BBQ Sheffield - ‬2 min walk
  • ‪The Bessemer - ‬4 min walk
  • ‪Crucible Theatre - ‬2 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Yard at St. Pauls, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1112 reviews
Rating 8 - Good. 316 out of 1112 reviews
Rating 6 - Okay. 146 out of 1112 reviews
Rating 4 - Poor. 86 out of 1112 reviews
Rating 2 - Terrible. 53 out of 1112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night on New Year’s Eve . Could not fault the hotel in anyway. So quick and easy check in . Lovely and clean . Staff very pleasant and helpful. Bedroom and bathroom very spacious and added bonus was large shower and a bath . Hotel was very easy to find and great central location. Would definitely recommend and stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Cleanliness
Shocked!
I’ve stayed a few times in the past and got to say this is one of the worse stays I’ve had in what is said to be one of Sheffields top hotels! The shower was cold! The hall ways were dirty, and one lift out of service, which wasn’t told about. Outside of one of the rooms were just a pile of alcohol bottles almost full just left in the hallway. The room was ok, and the staff were polite. Just never seen it like this before.
Stayed 1 night in Dec 2024

8/10 Good

Callum

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Hotel rooms and reception staff were fine . Rooms do need some updating Pool area and SPA was disappointing for which you pay extra for . The pool and changing area was dirty and furniture in poor state
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big comfortable room nice City view Excellent swimming pool & so
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Olufemi

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely bar and breakfast but the rooms are tired
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money at all
Beds were ver uncomfortable. Booked a double and it was just 2 singles pushed together so there was a gap between the beds. Room was quite dated. Sound didn’t work on the tv and when the tv was on standby there was a clicking noise coming from it so we had to pull the cupboard out and unplug it.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
The location in the centre of the city is excellent, if a little difficult to drive up to due to traffic restrictions. The staff were extremely helpful, friendly and understanding, providing really great service. We stayed one night and didn't experience the leisure facilities or restaurant, but our room was clean, comfortable and had all the amenities that we needed.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great views but gone down hill a little
The hotel is feeling a little tired and in need of some renovation. Room right near the lift meant a loud noise with the light going up and down. When I fed back they said next time to request a room not near the lifts. Main issue is you now have to pay to use the hotel pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Iain

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay if you want a comfortable bed
Downstairs looked nice, room was awful. Looked like the last time it was renovated was the 90’s, bed was two singles pushed together with a mattress topper over the top and even with that the mattresses were paper thin.
Stayed 1 night in Nov 2024

4/10 Poor

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night city stayover.
Nice hotel with modern features . Room modern and clean with all appliances working fully and comfortable bed. Parking booked at NCP about 10mins away. Good breakfast choice. Helpful friendly staff.
Stayed 1 night in Nov 2024