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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Breakfast, lunch, dinner served; British cuisine
Premium bedding, pillow-top beds, minibar, in-room safe
Meeting facility
Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪3 min walk‬
  • Oxford Castle
    ‪8 min walk‬
  • Oxford (OXF)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed

Room, 1 Double Bed, View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Oxford Suite)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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Front of property

The Store

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (142)
The price is AU$552
for 1 room
includes taxes & fees
29 Apr - 30 Apr
The Store

About the area

Oxford

With a stay at The Randolph Hotel Oxford, a Graduate by Hilton, you'll be centrally located in Oxford, steps from University of Oxford and 13 minutes by foot from Thames River. .This luxury hotel is 8.3 mi (13.4 km) from Blenheim Palace and 12.6 mi (20.3 km) from Bicester Village.

What's nearby

  • University of Oxford - 1 min walk - 0.0 km
  • New Theatre Oxford - 3 min walk - 0.3 km
  • Christ Church College - 7 min walk - 0.6 km
  • Bodleian Library - 7 min walk - 0.7 km
  • Oxford Castle - 8 min walk - 0.7 km

Getting around

  • Oxford Station - 10 min walk
  • Oxford (OXF) - 12 min drive

Restaurants

  • ‪Wendy's - ‬2 min walk
  • ‪Cosmo - ‬2 min walk
  • ‪Najar's Place - ‬2 min walk
  • ‪Itsu - ‬2 min walk
  • ‪The Ashmolean Cafe - ‬1 min walk

About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with a full-service spa and bars
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 151 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by The Alice Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Oxford? This hotel has 5592 square feet (520 square meters) of space consisting of conference space and 7 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 601 reviews
Rating 8 - Good. 117 out of 601 reviews
Rating 6 - Okay. 59 out of 601 reviews
Rating 4 - Poor. 20 out of 601 reviews
Rating 2 - Terrible. 21 out of 601 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eugene

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have stayed here several times. Like the hotel and service. This stay, several issues with heating system. Appreciated responsiveness of team and adjustments upon check-out.
Stayed 2 nights in Jan 2025

8/10 Good

Anna, Islip

Travelled with family
Liked: Cleanliness, staff & service
My kids and I stayed here for one night as a bit of research now that we’ve moved into the area, so we can see which hotels to suggest to friends. The building is very impressive but it’s a bit too old school for me, and could do to modernise a bit. The bar area is very small and situated near the front door. The food in the restaurant was delicious but the service was a little slow. We switched rooms because the heating wasn’t working properly, but this was all done very quickly and efficiently and we actually ended up in a nicer room. Compared to other 5 star hotels in the area, amenities in the bedrooms were a bit disappointing. So, whilst we enjoyed our stay, I wouldn’t recommend the hotel to friends staying in the area. Sorry!
Stayed 1 night in Jan 2025

10/10 Excellent

Emily, Charlottesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lounge and dining areas. Rooms are very cozy and comfortable. Would definitely return!
Stayed 1 night in Jan 2025

8/10 Good

ALAN

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with partner
Breakfast was barely warm ! Shower was messy with rubber mat inside and bath mat out! Long walk from lift to shower. No coat hanging in restaurant area for outside clothing
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were excellent. Slightly disappointed with room and facilities for the price
Stayed 2 nights in Dec 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fittings and furnishings weren't up to standard in our room. Broken tap, peeling fabric on lamp. Room was far too hot.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Katy

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show weekend in Oxford
Excellent location in Oxford Staff well appointed and professional Definitely recommend
Stayed 2 nights in Dec 2024

4/10 Poor

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Initial impression of the Randolph Oxford was good, albeit the double room was very small even for single occupancy. My experience in the bar was good with the staff making me feel comfortable and welcome. However on the day of departure things went from bad to terrible. I arrived for breakfast at around 9:45, when asking for white coffee they brought black, no milk/cream, no sweetener. I had to ask again for these. The door to the buffet was closed and locked at 10:00am sharp, I would have thought in a 5* hotel guests would have some additional time to complete breakfast, it appears that if you arrive 1 minute before breakfast closes, you have exactly 1 minute to complete your breakfast. I believe that someone had access to my room while I was out the previous evening or during breakfast as personal property had disappeared from the room. The staff on duty & management could provide no CCTV of the corridors or confirm when my room was accessed. In short they provided no support or explanation as to what had happened. They promised a follow up call but none has been received. I find it extraordinary that the hotel could not provide details on who/when my room was accessed. I am just glad that I left to valuable items, only personal items, in my room while I was out.

8/10 Good

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but…
Everything was excellent apart from a couple of annoying things. Breakfast was buffet style, food was tasty but not piping hot, coffee was the same! Didn’t spoil our trip just a little frustrating! Parking expensive £48 per day at hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect from beginning to end. Excellent staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in Oxford
Second time we stay at the Randolph. Mahesh in the front desk was wonderful. Very professional and helpful. The first night there was an issue with the water temperatura and pressure but the engineering department worked very fast to fix it. My thanks to engineering, it is a team you rarely see, but it is a very important department, especially in an older hotel such as the Randolph.
Stayed 4 nights in Nov 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very central, classic hotel. High quality and comfortable. Service could have been better. Luke warm breakfast food and substandard serving of breakfast drinks at the table. Waited so long for help with luggage I carried it up and down flights of stairs myself . Room TV broken and couldn’t be fixed or replaced Other than that , a very nice stay, but could be better value for money
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Property conditions & facilities
Classic Oxford hotel in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Afif

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Oxford
This is the best hotel in Oxford. The location is excellent and all the service and history is fun and amazing. The restaurant is also very good.
Stayed 1 night in Aug 2024