6/10 Okay
Robert
Travelled with partner
3 Dec 2024
Liked: Staff & service
Stay was ok BUT...
* There was no queue but time to check in was lengthy.
*Our chosen two food options were both not available in the evening.
*We upgraded to a premium room. In the bathroom the soap bottles & shaving mirror were fixed to the wall away from the sink in a position difficult to use.
*The safe in wardrobe was high up with 'how to use instructions' in TINY print in a black background which was extremely hard to read.
*Lift from car park was out of order as was one of the two lifts in reception area. The remaining usable lift made alarming noises when in use. (We were informed beforehand that the car park lift was not working)
Robert
Stayed 2 nights in Dec 2024