DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Outdoor spa tub
Breakfast, lunch and dinner served
Property amenity
Serves lunch, dinner and happy hour

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Room service
  • Gym
  • Pool

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Royal Hall
    4 min walk
  • The Majestic Hotel
    2 min walk
  • Harrogate Station
    11 min walk
  • Leeds (LBA-Leeds Bradford)
    31 min drive

Similar properties

About the area

Harrogate

A stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa places you in the heart of Harrogate, within a 5-minute walk of Royal Hall and Harrogate Ringway. .This eco-certified hotel is 12.2 mi (19.6 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Turkish Baths and Health Spa.

What's nearby

  • Royal Hall - 4 min walk
  • Turkish Baths and Health Spa - 5 min walk
  • Harrogate Convention Centre - 6 min walk
  • Harrogate Theatre - 9 min walk
  • RHS Garden Harlow Carr - 5 min drive

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬8 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Christies - ‬6 min walk
  • ‪Cold Bath Brewing Company - ‬7 min walk
  • ‪Carters Bar and Grill - ‬2 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Eco-certified Harrogate hotel in Harrogate City Centre with a full-service spa
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 184 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Carters, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate? This hotel has 157 square feet (15 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (157 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Couples dining
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1004 reviews" "
Rating 8 - Good. 267 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 101 out of 1004 reviews" "
Rating 2 - Terrible. 71 out of 1004 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Stayed 3 nights in Sep 2024

2/10 Terrible

C J

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this Hotel if you are expecting a Hilton experience. The state of the rooms were unclean, scratches and chips out of the walls, toothpaste left splattered on the bathroom mirror, crumbs and dirt all around the dressing table and kettle / cup tray, no plug sockets next to the bed so you can't plug in a fan at night when it's 20+ degrees outside. Also charged over £10 for a pint of coke and half an orange juice. Paid £126 for this experience and it wasn't even worth paying £26.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Stayed 1 night in Sep 2024

4/10 Poor

Kim

Stayed 2 nights in Sep 2024

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse DoubleTree I’ve stayed in.
Probably the worst DoubleTree I’ve ever stayed in. Have to pay for parking which is quite expensive and would normally expect to get parking for free for overnight guests. Hotel is quite run down and isn’t the cleanest. Our room smelt stale as if someone had been smoking in it. We like to sleep with curtains half drawn to let daylight in in the morning but couldn’t as awful neon blue spotlights were being shone directly into our room. The bar is very very noisy, music is too loud and we could hear every word of the music in our room. We had to phone and complain about the noise but nothing was done. Music did eventually get turned off at 1am. All in all I wouldn’t stay here again and would discourage people to stay here, for the money it’s very poor and there are better hotels in the area.
Stayed 1 night in Sep 2024

2/10 Terrible

Gillian

Stayed 2 nights in Aug 2024

6/10 Okay

Carl

Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend stay
Room large and clean, great view (5th floor) Staff are so helpful. Fabulous breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

6/10 Okay

Toby

Stayed 4 nights in Aug 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Bit noisy early morning as room above kitchens. Would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and great meals..only a few min walk into town....will go again
Stayed 1 night in Aug 2024

10/10 Excellent

Shanice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

ersoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Very nice hotel , bathroom smelt of sewer from time to time on level 5 maybe something to do with the ventilation. Breakfast was brilliant as were the staff
Stayed 1 night in Aug 2024

10/10 Excellent

graham

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Excellent staff and facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room was small and not spotlessly clean,there were obvious stains present. However the overall stay was great.
Stayed 1 night in Aug 2024