2/10 Terrible
Jan
Travelled with partner
12 Sept 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose this hotel as it offered free overnight parking. However, hubby needed a buggy to get about which are banned at the hotel. The lift isn’t what I’d call completely H&S safe. No door to the front and as it moves floors quite unsafe. The rooms unbearably hot. Even with windows open and a fan on all night. The beds uncomfortable and I felt like I was falling out due to one side collapsing on the mattress. The rooms are very small. The two of us couldn’t sit at the little table as not enough room and had to walk around the bed side ways. The shower didn’t work properly. Breakfast ok. The plastic around the black pudding was left on when cooked. Scrambled egg was watery and grape stems found in the fresh fruit. Certainly not worth the price. All the meals were over priced. Then there’s the so called over sensitive fire alarm that goes off at the drop of a hat. No one came to tell us all was well. So could have burnt to death. They wouldn’t care. When we complained, the general manager tried to make out we were being over sensitive. The staff do the best they can. But not really bothered as they roll there eyes thinking, here we go this is another one moaning. Save your money and go to a b&b.
Jan
Stayed 2 nights in Sep 2024