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The hotel is in a great area for shopping and sightseeing. There is a bus stop for the airport bus right outside the front doors. The staff are friendly and helpful, there are several dining options in the building and the rooms are clean and affordable! I would highly recommend staying here when in Tokyo!

Clean. Closed to Tokyo Disney Resort.

Very nice hotel with plenty of good dining options. The location is ideal as it’s only a few min walk from Shinagawa Station. This hotel is an ideal “base of operations” when visiting Tokyo or even Japan in general. The Shinkansen and the NEX both run through this station making the location extremely convenient.

Bigger room and cheaper ! Love Chiba . Next time will stay here again!

I felt hungry and went to the onsen on 12 floor at 4:00am try to looking for some food. I asked the front desk what time will the breakfast start and she replied 6:00am. Then I waited. I read Japanese and saw on the TV screen says food is 24h available at cafeteria. So I asked the same lady again. She said yes but breakfast start at 6:00am. That’s typical Japanese way of thinking! My fault I should say I am hungry can I have food now?

Very close to the historic Sumo Hall, Ryogoku Station, and a variety of different dining options within walking distance. Hotel had very good staff and cleaning staff, they were polite and did their job. Hotel overall was clean, spacious, and had many services and amenities. I do wish there was a bit more space in the area waiting for elevators on the main floor. It gets crowded when groups come in and block up the area, almost impossible for those getting off or on. There should be signs telling those waiting for elevators to allow those getting off at that floor to leave the elevator first, there were a few times some female foreign tourists would just barge in. They should understand the etiquette is the same as the public transit, help them get accustomed to the local culture, to allow people to get off first before barging in. Not a major deal, but can go along way to help. Overall great place to stay. Suited me perfectly.