Family accommodation in Ueno

Well kept, rooms were small but very clean. Great lobby and presence

We had difficulty finding it, even though I have stayed before. We walked past it and went up the street, which was challenging because my daughter's luggage was heavy and she had her 7 year old with her. Directions to the lobby would have helped since between construction and no signage, we only found it by asking the construction workers. Otherwise, I like this hotel and wish we had more time there to enjoy it. It is directly across from the JR station entrance, there are many food options there, and the room was quiet and comfortable.

The property was close to the JR train line so it made for easy transit to Disneyland. They even had a free shuttle to the train station in the early morning. Also there were paid limousine bus transfers to Hanada and Narita airports. Wonderful views and the Onsen was great

I will book again, it’s very convenient

Excellent hotel, conveniently located near Shinjuku Station. Easy walk to nearby food. In hotel amenities were too-notch. Would definitely stay here again with our family of four.

Room, location and area were awesome The only issue we had was bringing our suitcases from the shinjuku station to the hotel room. It’s like a 10 mins walk but very crowded on the way to the hotel. Would have preferred shuttle service