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Embassy Suites Syracuse

3.5 star property

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Breakfast and dinner served
Lobby
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Palace Theater
    ‪6 min drive‬
  • St. Joseph's Hospital Health Center
    ‪10 min drive‬
  • Clinton Square
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.7 mi (10.8 km) from Carrier Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Landmark Theatre - 10 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • Armory Square - 11 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Cafe Kubal - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at The Eterie serving the guests of Embassy Suites Syracuse, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)

Restaurants on site

  • The Eterie

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (5612 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracie, Highland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great remodel
Stayed 1 night in Nov 2024

10/10 Excellent

bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Carle

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not the cleanest place. The room air vent was full of stuff and gross. I cannot image what I was breathing in. The bed was comfortable but the pillows we’re horrible!
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Stayed 1 night in Nov 2024

8/10 Good

Cristina

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ayronn

Travelled with family
Liked: Cleanliness, staff & service
Was a good stay Not the property fault but booked a swim time and couldn’t go because of a child puking. Also was on 5th floor and desk made me go up and down a couple times because I couldn’t get in my room and they finally sent someone up and the battery to our door died. Breakfast was amazing.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brianne

Front desk staff very welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout. The rooms were placed around the outside perimeter with the interior being an open space with plenty of room to walk. There were also comfortable lounge areas where you can just sit and relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lateifa

Stayed 1 night in Oct 2024

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Syracuse
Great hotel in the Syracuse area. It was very clean, hotel staff was great and property was very secure and easy to reach from highway. Breakfast was really good, particularly in part to the made-to-order omelet station.
Stayed 1 night in Nov 2024

10/10 Excellent

Tahjmere

Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2024

10/10 Excellent

Antonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The room and bathroom was upgraded.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean Michel

Stayed 2 nights in Aug 2024

4/10 Poor

Harvey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast, awful rooms
We got 2 rooms, 517 and 518. Room 518 thermostat was broken, didn't even turn on. Room 517, door was unable to be opened. They switched us to room 519, and that only blew the hottest heat no matter if you turned on AC on the coldest, it was like a sauana and window was damaged so you couldn't even crack it open for fresh air or to help cool down. Fridge didn't keep drinks cold either. I wanted to change rooms again, but it was a large line and 1 guy working. 400 dollars I wish I could get back :(
Stayed 1 night in Nov 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024