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TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, open 7 AM to 9 PM, pool umbrellas
Indoor spa tub
Garden
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Family Quadruple Room (2 Adults + 2 Children)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Belgrave Road, Torquay, England, TQ2 5HL
  • Riviera International Conference Centre
    3 min walk
  • Torre Abbey
    5 min walk
  • Torre Abbey Sands
    11 min walk
  • Exeter (EXT-Exeter Intl.)
    37 min drive

Room options

View all photos for Apartment

LCD TV

Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Partial Sea View

Superior Double or Twin Room, Partial Sea View | View from room

Superior Double or Twin Room, Partial Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room

Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
The Grand Hotel
Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1001)
The price is AU$120
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Grand Hotel

About the area

Torquay

With a stay at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort in Torquay (Torquay City Centre), you'll be within a 5-minute walk of Riviera International Conference Centre and Greek Orthodox Church of Saint Andrew. .This family-friendly hotel is 11.5 mi (18.6 km) from Dartmoor National Park and 0.3 mi (0.4 km) from Torre Abbey.

What's nearby

  • Riviera International Conference Centre - 3 min walk - 0.3 km
  • Torre Abbey - 5 min walk - 0.5 km
  • Torre Abbey Sands - 11 min walk - 1.0 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Beach - 5 min drive - 3.9 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪The Noble Tree - ‬9 min walk
  • ‪Bull & Bush - ‬3 min walk
  • ‪Bistrot Pierre - ‬10 min walk
  • ‪DT's - ‬4 min walk

About this property

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly Torquay hotel in Torquay City Centre with 2 restaurants
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers 85 accommodations with hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Stay in one of 85 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at Hotel Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Hotel Restaurant - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 10.95 for adults and GBP 5.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hotel Restaurant

Things to do

  • 2 indoor pools
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7 AM to 9 PM
Guests under 13 years old are not allowed in the spa

Property is also known as

Victoria Hotel Torquay
Victoria Torquay
TLH Victoria Hotel Torquay
TLH Victoria Hotel
TLH Victoria Torquay
TLH Victoria
TLH Victoria Hotel Torquay, Devon
TLH Victoria Hotel

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 198 reviews" "
Rating 8 - Good. 67 out of 198 reviews" "
Rating 6 - Okay. 37 out of 198 reviews" "
Rating 4 - Poor. 18 out of 198 reviews" "
Rating 2 - Terrible. 9 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Badr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but a bit noisy as room located by fire door which seemed to be in use all night long. Good activities though and lovely pool.
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend away
Good value for money - had lots to do - near beach and restaurants ( 10 mins walk) staff helpful and friendly- having some work done so had scaffolding in front of our sea view but didn’t spoil our overall experience- would recommend for couples or families
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Amenities
Our room could have done with air conditioning as the fan wasn’t enough.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Review
The hotel was clean but very dated. We stayed on the 3rd floor which was very hot. The bed was very uncomfortable, but the room was clean. We stayed for breakfast which was average, but did feel uncomfortable whilst eating our breakfast as the young man (waiter) was stood near our table waiting for us to finish our breakfast so that he could remove our plates as soon as we had eaten. We felt that we were being watched.
Stayed 1 night in Aug 2024

6/10 Okay

Rahat

Travelled with family
The hotel staff especially Vivianne was very friendly and helpful, the rooms were spacious but the beds were very hard and uncomfortable
Stayed 3 nights in Aug 2024

6/10 Okay

Marie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Souela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 to reception staff
Everything was fantastic, clean, full facilities and very friendly staff members ☺️
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Good for families
The entertainment was ok and kids enjoyed , hotel is dated but clean and it’s refreshing blast for the past , a lot to do , swimming area are big and ok , nice place for family albeit dated. It was fun and in good area overall would recommend .
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Plenty of facilities. Good value. Recommended.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kshithish

Business traveller
Disliked: Cleanliness, room comfort
Total Scam and poor service
It was a very bad experiance from both hotel and hotels.com. I feel scammed. Scam 1: The hotels.com site says free parking. And hotel reception said no free parking available for bookings through hotels.com. Asked me to pay £10 for parking. When contacted hotels.com customer service they said the free parking is on first come basis. Which was another lie confirmed by the hotel reception. Scam 2: hotels.com itennary said 1 douple bed, one double sodlfa bed and a single bed. But the room had only 1 douple bed and a sofa bed. No help or answer given by hotels.com customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Marium

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nothing like it shows in pictures . Entrance to the room looked very out dated . The curtains and windows looked like it has not been cleaned . The sofa bed was very uncomfortable could feel the springs and the mattress was deep in the middle . I could not sleep and relax at all . Duvet cover felt as if the cotton wool inside was mushy and for sure that means it has probably not been changed for years . Very disappointing. I will unfortunately not go again .
Stayed 2 nights in May 2024

6/10 Okay

Maisie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Booked in tlh Victoria online, however my reservation was placed with joining hotel derwent. Staff were able to rectify this and we stayed in Victoria in the end. Room had the necessities but was roasting hot the entire time. Was ok for one night.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always have a great time when staying here
Stayed 1 night in Apr 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Apartment was absolutely horrible , squeaky floor , old stinky carpet , old uncomfortable beds , at least have good comfy beds but no , very very old everything , no worth the money at all , pool ok but not very clean 😢
Stayed 2 nights in Feb 2024

6/10 Okay

keith

Travelled with family
Liked: Cleanliness, staff & service
lots of steps and ramps so you need to be pretty fit , i can only imagine it to be a nightmare if your disabled. Not sure how you would get to the swimming pools if disabled lot of steps down. £10 a day to park is a bit steep too.
Stayed 3 nights in Feb 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The property is very central to the seafront and restaurants. Parking was a complete nightmare with cars left abandoned everywhere so chose to park offsite a couple of minutes away. Over half the price to park on site and easier as well. The facilities were clean and tidy (a little worn/dated) and the room was well presented. The issue we had was how hot the place was. We had the window fully open (January) and we still never used the covers. We had a particularly uncomfortable night due to the heat in the room (and we switched the radiator off). The general Spa facility was ok if you wanted a swim and sauna as well. Overall not bad value for money
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torquay weekend
Great weekend break, yes hotel a little dated but the facilities were fantastic. We stayed in an apartment and booked meals which were lovely
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Having 5 hotels in the same group use the same facilities has its advantages and drawbacks. Cheaper yes busy very ! Swimmers would love the pool and small children can swim in the smaller pools. Always book direct as you get better perks.
Stayed 2 nights in Oct 2023

8/10 Good

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
heating not working,was supplied with a heater that was no help,staff said the heating would be on the next day, it was not.get it sorted ASAP
Stayed 2 nights in Oct 2023

8/10 Good

Matthew, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property very dated and breakfast was ok
Stayed 2 nights in Sep 2023

2/10 Terrible

Rob

Stayed 2 nights in Sep 2023