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Hilton London Heathrow Airport Terminal 5

4.0 star property

Photo gallery for Hilton London Heathrow Airport Terminal 5

Restaurant
Pool
Lobby
2 bars/lounges
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Room service
  • Bar
  • Air conditioning

Explore the area

View map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Club lounge access

Free toiletries, hair dryer, towels

Suite, Club lounge access

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Club lounge access

Bathroom shower

Deluxe Suite, Club lounge access

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 3 Single Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

King Family Room

  • Sleeps 2

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

Accessible Executive Queen Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

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Spa
Sofitel London Heathrow
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,711 reviews
The price is AU$308
includes taxes & fees
29 Nov - 30 Nov
Sofitel London Heathrow

About the area

Slough

Located in Slough (Colnbrook), Hilton London Heathrow Airport Terminal 5 is within a 15-minute drive of Windsor Castle and Thorpe Park. .This hotel is 8.9 mi (14.2 km) from LEGOLAND® Windsor and 11.4 mi (18.3 km) from Ascot Racecourse.

What's nearby

  • Thorney Park - 3 min drive - 3.7 km
  • Thames River - 5 min drive - 6.6 km
  • Thames Path - 5 min drive - 6.6 km
  • Liquid Leisure - 5 min drive - 6.0 km
  • Windsor Castle - 9 min drive - 8.9 km

Getting around

  • Wraysbury Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Costa Coffee - ‬7 min drive
  • ‪The Crown Rivers (Wetherspoon) - ‬8 min drive
  • ‪Caffè Nero - ‬8 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Sphere Bar & Lounge - ‬7 min drive

About this property

Hilton London Heathrow Airport Terminal 5

Hotel with bars, in the vicinity of Windsor Castle
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at The Gallery or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Slough? This hotel has 9149 square feet (850 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Gallery - Onsite restaurant.
Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.
River Bar - Onsite bar. Open select days.
Gallery Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 473 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 110 out of 1006 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre-flight overnight stay.

Good welcome at reception Comfortable room with good bathroom facilities and shower accessories Excellent choice of dinner menu and super breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
The all pervasive horrible air freshner that made my wife ill.
Stayed 1 night in Aug 2025

10/10 Excellent

Xhensila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to spend the night and day ! Very professional staff , clean hotel and tasty food !!
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Stayed 1 night in Aug 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and very comfortable as well as convenient to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julianne, Mosman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they offered a free airport shuttle.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, amenities
Disliked: Staff & service
The fact that there was no assistance in getting our luggage to the room was distasteful. My wife and I decided to overnight at the hotel to catch an 8:00 a.m./ flight. We had four checked bags, two carry-ons, and two personal items, but were told by the receptionist that there was no one to help us verify our items at the Lkst Office.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Everything was great except the bathtub was difficult to get in and out of to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Aylam

Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Disliked: Cleanliness, property conditions & facilities
poor
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Staff & service
never use them again pay expensive hotel supposed get continential breakfast said I didn’t pay for it. Wanted charge me. Didn’t eat dinner or breakfast. Would not resolve issue on continential breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

turesh

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel room was fine but we had a powercut 10 minutes before checkout and the corridors were pitch black along with the stairs. We spent a couple hours in the room trying to work out what to do as we had to carry a lot of luggage down which was heavy without any lifts. not one staff member offered help or gave us an update. we had to search the hotel in the dark using our phone torches to try and find stairs. The first stairs we found we got to the bottom to find a locked door and fire exit so we had to go back up and search the rest of the hotel until we found stairs leading to the reception. there was no sign to stairs and we just wandered around until we found it. Once getting to the reception not one person asked how we were or offered any help. When complaining through expedia to get compensation for this they lied to them and said the power cut was at 1pm after checkout when it was before 12pm and offered us nothing. Absolutely horrible experience from such a high regarded and prestigious hotel brand.
Stayed 1 night in Jul 2025

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service, amenities
The hotel needs a shuttle from the airport!
Stayed 1 night in Jul 2025

6/10 Okay

Dawn, Stevenage

Travelled with partner
Liked: Amenities
Bed was ok but room far tooo hot even with air on on lowest setting - sleep quality poor as a result
Stayed 1 night in Jul 2025

8/10 Good

Nitesh

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel for the location more than anything else. The rooms are a great size though especially when traveling with multiple bags.
Stayed 1 night in May 2025

2/10 Terrible

Amit

Liked: Cleanliness
Power outage.
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Interesting Experience - Power Outage

We traveled 12+ hours from USA to London. When we got to the hotel, the power was out and unable to check in. The staff was nice, but there was no accommodation for anything. The power was completely out and the elevators were not working stairways were completely dark. Delayed checkin, no backup plan for power outage, and lack of compensation from hotel staff was disappointing and lack of top quality service from Hilton brands. Staff did they best they could, however, there was no backup plan and lack of comping free water or anything else. The hotel also lost a wedding planned there during the power outages
Stayed 2 nights in Jul 2025

2/10 Terrible

chaz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025