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Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Exterior
Front of property
Interior entrance
Bar (on property)
Classic Twin Room, 1 Double Bed

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER
  • Town Hall Stratford upon Avon
    1 min walk
  • The Woodsman Restaurant
    1 min walk
  • Stratford-Upon-Avon Station
    11 min walk
  • Birmingham (BHX)
    32 min drive

Room options

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 1 Double Bed

Privilege, Twin Room, 1 Double Bed

Privilege, Twin Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Indigo Stratford Upon Avon, an IHG Hotel

Free WiFi
Restaurant
Gym
Breakfast available
4.8 out of 5, Exceptional, (719)
The price is AU$217
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hotel Indigo Stratford Upon Avon, an IHG Hotel

About the area

Stratford-upon-Avon

With a stay at Mercure Stratford-upon-Avon Shakespeare Hotel, you'll be centrally located in Stratford-upon-Avon, within a 15-minute drive of Warwick Castle and Royal Shakespeare Theatre. .This hotel is 0.1 mi (0.2 km) from Swan Theatre and 0.2 mi (0.4 km) from Courtyard Theatre.

What's nearby

  • Royal Shakespeare Theatre - 3 min walk
  • Swan Theatre - 3 min walk
  • Shakespeare's Birthplace - 5 min walk
  • Stratford Racecourse - 4 min drive
  • Anne Hathaway's Cottage - 4 min drive

Getting around

  • Stratford-Upon-Avon Station - 11 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Sabai Sabai - ‬5 min walk
  • ‪Garrick - ‬2 min walk
  • ‪The Golden Bee - ‬3 min walk
  • ‪Dirty Duck - ‬4 min walk
  • ‪Lambs of Sheep St - ‬3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

Stratford-upon-Avon hotel in Stratford-upon-Avon City Centre with a 24-hour front desk and a restaurant
Mercure Stratford-upon-Avon Shakespeare Hotel offers 78 accommodations with MP3 docking stations and minibars. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 78 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby, discounted use of a nearby fitness facility, and a ballroom.
Grab a bite to eat at Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning.
Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily: GBP 16 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 1 2024 to October 1 2025 (dates subject to change).
This property will be closed from November 1 2023 to May 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Mercure Stratford-upon-Avon Shakespeare Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing
Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Stayed 2 nights in Oct 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive for the condition of the hotel.
We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning old building & comfy stay
Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Stayed 1 night in Oct 2023

4/10 Poor

Miss Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay again
The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Sub standard hotel with good location
The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
Stayed 1 night in Oct 2023

8/10 Good

Noreen

Liked: Cleanliness, staff & service, room comfort
Fantastic location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

6/10 Okay

Simon

Stayed 1 night in Sep 2023

8/10 Good

MARY

Stayed 2 nights in Sep 2023

10/10 Excellent

Bill

Stayed 1 night in Sep 2023

8/10 Good

caroline

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Stayed 6 nights in Sep 2023

10/10 Excellent

David, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Stayed 4 nights in Sep 2023

6/10 Okay

Joanna

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Stayed 1 night in Sep 2023

8/10 Good

Yvonne, Oronoco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Stayed 2 nights in Sep 2023

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

E

Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023

4/10 Poor

Valerie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Long in the tooth
Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Stayed 1 night in Sep 2023