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Sheraton Skyline Hotel London Heathrow

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Skyline Hotel London Heathrow

Property amenity
Cocktail bar, poolside views, open daily
Cocktail bar, poolside views, open daily
Exterior
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Bath Road (A4), Hayes, England, UB3 5BP
  • Airport Bowl
    4 min walk
  • London Motor Museum
    3 min drive
  • Stockley Park
    6 min drive
  • London (LHR-Heathrow)
    6 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hayes

With a stay at Sheraton Skyline Hotel London Heathrow in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. .This eco-certified hotel is 10.8 mi (17.4 km) from Wembley Stadium and 11.9 mi (19.1 km) from Natural History Museum.

What's nearby

  • Airport Bowl - 4 min walk
  • Stockley Park - 6 min drive
  • Royal Botanic Gardens, Kew - 12 min drive
  • Twickenham Stadium - 12 min drive
  • Windsor Castle - 13 min drive

Getting around

  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Terminals 2 & 3 Station - 19 min walk
  • Heathrow Airport (LHR) - 6 min drive

Restaurants

  • ‪Caffè Nero - ‬12 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬4 min walk
  • ‪Bijou Bar - ‬5 min walk
  • ‪The Pheasant - ‬9 min walk

About this property

Sheraton Skyline Hotel London Heathrow

Eco-certified Hayes hotel in Heathrow Villages with 2 restaurants
Sheraton Skyline Hotel London Heathrow offers 350 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features shopping on site, wedding services, and a television in a common area.
Enjoy Indian cuisine at Madhus Heathrow, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Hayes? This hotel has 18148 square feet (1686 square meters) of space consisting of a conference center and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Madhus Heathrow - This restaurant specializes in Indian cuisine and serves dinner only.
Sports Bar and Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Sky Bar - This poolside cocktail bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Madhus Heathrow
  • Sports Bar and Grill
  • Sky Bar
  • Starbucks

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18148 square feet of space)
  • Meeting rooms - 17

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 190
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 12
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 35 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 12 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the amount of your stay as well as a deposit for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heathrow Skyline Sheraton
London Heathrow Sheraton Skyline
London Sheraton Skyline
Sheraton London Skyline
Sheraton Skyline Hotel London
Sheraton Skyline Hotel London Heathrow
Sheraton Skyline London
Sheraton Skyline London Heathrow
Skyline Hotel London Heathrow
Skyline Sheraton Heathrow London
Hayes Sheraton
Sheraton Hayes
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel Hayes

Sheraton Skyline Hotel London Heathrow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The thermostat was non existent in regards to cooling or warming capability. Stuffy room but there was a small oscillating fan that saved us. For s room booked with two humans we only had one hand towel and ones bath towel. It's at is they are improving the whole place but..... Staff was great. We called re: thermostat and maintenance showered up working 30 mins. Do not eat that so cannot review food options. There is a freestanding airport transportation Kiosk system to book Uber or the less expensive shuttle so that was great. Once they get a few kinks ironed out it will be an even better place. It was clean, quite and comfortable. That all I wanted for one night.
Stayed 1 night in Sep 2024

2/10 Terrible

Katharine

Disliked: Amenities, property conditions & facilities
No transport to the hotel and jr is a bigger property for 400 dollars room key didn't work furniture scratched lamps broken tv didn't work generally very disappointed. However one plus the beds comfy and bathroom clean
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Review
Stayed 1 night in Sep 2024

4/10 Poor

steve

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The check in was fine and the staff were friendly. They even got us in an hour early! My didn’t work for first few tries so it was back to the front. Should have taken as a sign of things to come. We came in and were tired as we had been travelling all morning. We looked forward to some rest and maybe sleep but they put us in the middle of a construction site so we gave up on the rest and sleep. My wife fell getting out of the shower On the slippery marble floor( no bath mat provided). She hurt herself but seems to be fine (she is old and she’s nimble). After going to bed we were awoken in middle of the night by a banging sound (I thought it was someone knocking on our door) seemed to be coming from our closet. It was a courtesy fridge but I couldn’t get at it due to the sliding closet doors being all cocked up so had to follow the many exposed cords to unplug it. Definitely a bad experience and not typical of a Sheraton at any price. Too much money for what you get if this is typical though the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Amenities
Exceptionally helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

8/10 Good

Michiela

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cathryn

Convenient
Stayed 1 night in Sep 2024

6/10 Okay

Lynn A., Plano

Travelled with family
Liked: Staff & service
Staff was friendly at checkin. However, one room wasn’t cleaned when we opened the room. They quickly came and handled it but it was late when we arrived and weird it wasn't cleaned! We ate dinner at Madhu’s Indian restaurant and thought the waiter was extremely unfriendly and hardly checked on us. Food was ok. It was very disappointing. We arrived late and were tired/hungry so would have appreciated better service.
Stayed 1 night in Sep 2024

10/10 Excellent

W Giselle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rookmin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for one night close to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of the reviews on here i tried to cancel my booking but wasnt able without losing my deposit. Cant find any negatives,friendly staff at the check-in,the room was very big,clean and everything was catered for. For me personally I dont think the hotel deserves some of the negative feedback but as they say you cant please all the people all of the time. Highly recommend this hotel and will book again
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again when in the area
Stayed 1 night in Sep 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service
First room: not available due to maintenance work. Second room: had worn out saggy mattress Third room: the same Fourth room: VIP room offered by Nadia and it was what we expected from a Sheraton property. Thank you Nadia !
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The fridge didn't work and we lost $20 of food. It was why we chose to stay there. Room phone didn't work. I regged 3 staying and only 2 towels were in bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed. Good sleep. Hot water service
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Travelled with family
Nice hotel for one night, sadly on this trip there was rubbish under the bed and the air con was not working, but the sports grill for dinner was brilliant food as always
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't as close to the terminal as I thought. It was safe and had some good dining options.
Stayed 1 night in Sep 2024