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Hedley House Hotel

3.0 star property

Photo gallery for Hedley House Hotel

Interior entrance
Junior Room
Desk, WiFi, bed sheets
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Gym
  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
3 Bootham Terrace, York, England, Yo30 7DH
  • York Minster
    ‪8 min walk‬
  • Shambles
    ‪13 min walk‬
  • York City Walls
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Quadruple Room

Desk, WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room (3)

Desk, WiFi, bed sheets

Family Triple Room (3)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (4)

Desk, WiFi, bed sheets

Family Room (4)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Economy Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Single Beds

Desk, WiFi, bed sheets

Superior Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

York

A stay at Hedley House Hotel places you in the heart of York, within a 15-minute walk of York Minster and Shambles. .This hotel is 0.7 mi (1.2 km) from York City Walls and 1.6 mi (2.6 km) from Jorvik Viking Centre.

What's nearby

  • York Minster - 8 min walk - 0.7 km
  • York St. John University - 10 min walk - 0.9 km
  • Shambles - 13 min walk - 1.2 km
  • York City Walls - 14 min walk - 1.2 km
  • Jorvik Viking Centre - 15 min walk - 1.3 km

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 53 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪Love Cheese - ‬6 min walk
  • ‪Bootham Tavern - ‬5 min walk
  • ‪Brew & Brownie - ‬8 min walk
  • ‪PizzaExpress - ‬8 min walk

About this property

Hedley House Hotel

Victorian hotel with a fitness center and spa services
Hedley House Hotel offers 27 accommodations with designer toiletries and hair dryers. 40-inch Smart televisions come with premium digital channels. Housekeeping is provided daily.
Recreational amenities at the hotel include a hot tub and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body wraps, and body scrubs.
Stay in one of 27 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub and a fitness center. Additional amenities at this Victorian hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite to eat at the hotel's family restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hedley House Hotel has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Latvian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 15.80 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 16.00 for adults and GBP 7.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services
  • A hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 1.50 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 16.00 for adults and GBP 7.95 for children
  • Secured self parking fee: GBP 15.80 per day
  • Rollaway bed fee: GBP 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hedley Hotel
Hedley House
Hedley House Hotel
Hedley House Hotel York
Hedley House York
Hedley Hotel York
Hedley House Hotel York
Hedley House Hotel Hotel
Hedley House Hotel Hotel York

Hedley House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 371 reviews
Rating 8 - Good. 127 out of 371 reviews
Rating 6 - Okay. 25 out of 371 reviews
Rating 4 - Poor. 15 out of 371 reviews
Rating 2 - Terrible. 3 out of 371 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Headley House Hotel
Overall we had a lovely stay at Headley House Hotel. Hosts friendly and accommodating. Good location and easy walk into town centre.
Room view
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and close to the Minster
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely place to stay, staff were wonderful, and it was so accessible. There is a little path along side the train station car park that made it so easy. Lovely place I’d stay there again x
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Our stay was brilliant. The hotel was spotlessly clean and the staff couldn’t do enough to help. Would definitely stay there when next in York
Stayed 2 nights in Nov 2024

10/10 Excellent

Bin

Stayed 2 nights in Nov 2024

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable beds
Staff were super friendly, very comfortable beds and nice bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Had a lovely comfortable stay - staff very friendly and helpful, very comfortable room and fabulous breakfast, thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Room is clean, tidy and spacious. Kitchen is well equipped.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

C

Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all the attractions.
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities
Really Dated - carpet’s worn right down to holes. I was in a basement room - no phone signal and very poor WiFi. I had to go outside to call. TV eventually worked. Room was really cold and no way to turn it up. Shower had very little pressure. Should’ve paid me to stay there! Outside area is ok to sit but if winter and in the basement rooms - good luck! I booked two rooms and won’t be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, use of carpark costs extra
Very nice hotel, friendly and very close to town center. Would stay there again. You do need to pay extra to use the carpark, the cost was not included in the room rate, it was an extra that needed to be paid on checkout. It was a pretty reasonable price given the location but just be aware and make sure to factor it in if you are on a tight budget.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxed stay, comfortable rooms and a great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in york
Let us check in early. Ample parking. Friendly staff. Very clean. 5 mins into York wall. Spacious room. Fantastic breakfast apart from small thin sausage. I wanted something nice and juicy. Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hosts. Very friendly and accommodating. Would definitely recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly staff. Excellent breakfast including plenty of GF and DF options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay of 3 nights was wonderful- our bed was very comfortable, the hotel was very quiet, breakfast was very good with lots of choices. We also had dinner one night in their restaurant and it was very good. The staff all went out of their way to help us when needed. Very friendly hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just a 10-minute walk from the city centre! The staff is very nice and helpful, which is a great plus! I was in York for work, and as a girl travelling alone I am always a bit scared when booking new places - although I did not get back after 11 pm any of the evenings, I felt very safe when walking alone at night. The property has a lovely garden outside, and there is a small gym and a jacuzzi (I haven't used any of these, but it's still a great offer!). Wi-Fi works very well. My only issue (which was not an issue for me) was that my room was located on the 3rd floor accessible only by stairs - as mentioned, it was not an issue for me, but if this could be an issue for you maybe it's worth it checking directly with the property, I am sure they will find a way to accommodate your requests!
Stayed 4 nights in Jul 2024