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Malmaison York

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison York

Rooftop terrace
Reception
Standard Double Room
Aerial view
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Theatre Royal
    ‪5 min walk‬
  • York Minster
    ‪6 min walk‬
  • York Grand Opera House
    ‪8 min walk‬
  • Harrogate (HRT-RAF Linton-on-Ouse)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York formerly the Principal York

Pool
Hot tub
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1275)
The price is AU$301
for 1 room
includes taxes & fees
4 Feb - 5 Feb
The Milner York formerly the Principal York

About the area

York

A stay at Malmaison York places you in the heart of York, within a 10-minute walk of York Minster and Shambles. .This eco-certified hotel is 0.3 mi (0.5 km) from York Guildhall and 0.3 mi (0.5 km) from St. Helen's Square.

What's nearby

  • York Minster - 6 min walk
  • York Christmas Market - 8 min walk
  • York City Walls - 8 min walk
  • Shambles - 9 min walk
  • Jorvik Viking Centre - 9 min walk

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪West Offices Station Rise - ‬2 min walk

About this property

Malmaison York

Eco-certified York hotel in Bishophill with a fitness center
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Malmaison York has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 25 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 27 for adults and GBP 13 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 803 out of 1385 reviews" "
Rating 8 - Good. 351 out of 1385 reviews" "
Rating 6 - Okay. 149 out of 1385 reviews" "
Rating 4 - Poor. 57 out of 1385 reviews" "
Rating 2 - Terrible. 25 out of 1385 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, and really enjoyed our stay there with our dog.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
The bed was very comfortable. The breakfast had good selection. The lighting in the bedroom was terrible. Very dark. Made it difficult to put makeup on and do hair. Bar service was very poor, very expensive and service charge made when we had collected our drinks from the bar. At breakfast the table was not cleared of used plates leading to clutter and so we moved them ourselves. Not the standard of service we expected.
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel. Unfortunately we could not get drinks in the Sky club because the space was taken up by a wedding
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Callum

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in York,
Stayed 2 nights in Oct 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Family
The family and I have no complaints, the suite was very spacious, well equipped and clean. All necessities were present. I’ve enjoyed the breakfast as it has everything you need, This was more than adequate.
Stayed 2 nights in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的房間
房間大，現代感，值得來住。
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and facilities were great
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday night away
Great hotel. Great location. Room was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Alix

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room. Good location by the river. Rooftop bar is well worth a visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Snigdho Sundar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. 7 min walk from the train station. Lot of restaurants nearby. Comfortable rooms, friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Jen

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, wrong wall paper choice in toilet.
Great location, lovely room and hotel however the toilet was grim in the room. It had textured wall paper and you could see all splash marks on the wall paper when the light was on. It was quite gross really. All around the toilet and on the walls. It felt like a germ fest in there. Wipeable surface would be much better.
Stayed 1 night in Sep 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyable stay - staff were excellent throughout, only downside was I’d booked for the rooftop terrace, but when we got up the sides had been drawn down and we were not allowed to have our drinks outside - the reason given was that it was too cold, but we’d have been fine outside for the time we were staying so not sure whether that was just a bit of a premature closure.
Stayed 2 nights in Sep 2024