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The Milner York formerly the Principal York

4.0 star property

Photo gallery for The Milner York formerly the Principal York

Exterior
Exterior
Lobby
In-room safe, desk, iron/ironing board, free WiFi
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Station Road, York, England, YO24 1AA
  • York Minster
    ‪10 min walk‬
  • Shambles
    ‪12 min walk‬
  • Jorvik Viking Centre
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1480)
The price is AU$298
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Malmaison York

About the area

York

With a stay at The Milner York formerly the Principal York, you'll be centrally located in York, a 10-minute walk from York Minster and 11 minutes by foot from York Dungeon. .This eco-certified hotel is 0.8 mi (1.3 km) from Clifford's Tower and 0.8 mi (1.3 km) from York Castle Museum.

What's nearby

  • York Minster - 10 min walk - 0.9 km
  • York Dungeon - 11 min walk - 1.0 km
  • Shambles - 12 min walk - 1.0 km
  • Jorvik Viking Centre - 12 min walk - 1.0 km
  • York Racecourse - 3 min drive - 2.2 km

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪York Tap - ‬1 min walk
  • ‪The Punch Bowl - ‬5 min walk
  • ‪Society Lounge Bar - ‬5 min walk
  • ‪BrewDog - ‬6 min walk
  • ‪Red Chilli Authentic Chinese - ‬5 min walk

About this property

The Milner York formerly the Principal York

Victorian hotel with bars and a fitness center
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at Peachey's Bar & Grill, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Peachey's Bar & Grill - This restaurant specializes in British cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Swollen Gambler - This pub serves lunch, dinner, and light fare. Open daily.
The Garden Room - This lobby lounge serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peachey's Bar & Grill
  • The Garden Room
  • The Swollen Gambler

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Suites are located in various parts of the hotel including the 4th and 5th floors which are only accessible by stairs.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 740 out of 1376 reviews
Rating 8 - Good. 346 out of 1376 reviews
Rating 6 - Okay. 158 out of 1376 reviews
Rating 4 - Poor. 79 out of 1376 reviews
Rating 2 - Terrible. 53 out of 1376 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent location right by the rail way station and within easy walking distance of the majority of the sites
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff friendly and helpful. The only downside outside was noisy due to Christmas parties being held.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years eve
Amaziing room junior suite. Very comfortable and quiet. Great view of the gardens. All staff really friendly. Definitely will be coming back
Stayed 1 night in Dec 2024

6/10 Okay

Mr. Keith

Stayed 4 nights in Dec 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional on New Year’s Eve! The room was spacious and had such character.
Stayed 1 night in Dec 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Wirral

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. I would definitely return.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Liked: Staff & service, room comfort
Noisy stay
We had a 2 night stay in a Minster View Suite however our stay was hampered by noise . There was a large wedding on and we could hear the disco until 12am then were woken 7.30am both mornings by children running wild in the room above. Not the relaxing special wedding anniversary break we wanted. Room was ok and comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Travelled with partner
Disliked: Property conditions & facilities
This was the second visit to the hotel for a Xmas break, the last visit being 2 years ago. The first time we pulled out all the stops and had a magical stay in the booked suite. This time however, budget constraints meant I had to drop down to a Deluxe Double (albeit with a kings size bed). However, on arrival it was immediately apparent that to advertise this a a deluxe was a certainly an overly optimistic description. Yes it was garden facing, but with a room at the end of the corridor (Room343) a small window, very limited storage space and peeling wallpaper, I feel the Milner has not met its own high standards as we experienced on our previous visit. Yes we were refunded the car parking charges for the duration of our stay ( a separate issue I’ll let someone else comment on) but that did not make up for an overall disappointing experience. If able, pay for the suites rather than what the hotel offers as Deluxe !
Stayed 4 nights in Dec 2024

10/10 Excellent

Vincenzo

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Our stay was average. Great location, hotel is walkable to station and city. The room was comfortable, although staff service and hospitality could definitely be improved given the amount of money we spent to stay there. We arrived to an issue with plumbing in the sink. It was fixed promptly, however, there was an unpleasant smell of plumbing that seemed to waft throughout the building. Staff were not that attentive. We were kept waiting each time we ordered breakfast room service. On one occasion, it was so late that we had to leave the hotel before it arrived. Poor communication. Also, the room was not cleaned every day. Even when we asked for a clean, it was not done. Unfortunately, we would not stay again.
Stayed 6 nights in Dec 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We have stayed here many times and always been happy with the service and room quality, sadly on this occasion we were allocated a room which overlooked the station which was quite noisy, and the room was in need of some maintenance, other than that we had a lovely stay as always.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Paige

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property! Could not recommend enough!
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 2 nights in Dec 2024

8/10 Good

Sathish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a conference. Convenient. Right next to the railway station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most wonderful stay in a magical hotel. 110% satisfied! We will be back for sure
Stayed 1 night in Dec 2024

4/10 Poor

Emma

Travelled with family
Disliked: Property conditions & facilities, room comfort
Don’t bother
This was supposed to be a pre-Xmas family treat; but turned out to be a huge disappointment from start to finish. We had a mixture of great and downright rude staff, a tiny poky room that was so dark & dim it felt a bit like a cell, and ended up calling it a day & checking out early. If you only need somewhere convenient to sleep near the station then stay here, if you want any degree of luxury then stay elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay, stunning room, comfy huge bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, comfortable bed
Stayed 1 night in Dec 2024