A stay at The Roker Hotel, BW Premier Collection places you in the heart of Sunderland, within a 5-minute drive of Whitburn Sands and Monkwearmouth Station Museum. .This hotel is 12 mi (19.3 km) from Quayside and 12.5 mi (20.1 km) from St. James' Park.
What's nearby
Whitburn Sands - 13 min walk - 1.1 km
Stadium of Light - 4 min drive - 2.8 km
Sunderland Empire - 4 min drive - 3.1 km
University of Sunderland - 5 min drive - 3.4 km
Port Of Tyne - 17 min drive - 17.4 km
Getting around
Seaburn Station - 2 min drive
St. Peter's Station - 3 min drive
Newcastle Intl. Airport (NCL) - 31 min drive
Restaurants
Fulwell Tandoori - 15 min walk
New Derby - 7 min walk
The Blue Bell - 19 min walk
Cat and Dog Steps - 9 min walk
Grannie Annies - 5 min walk
About this property
The Roker Hotel, BW Premier Collection
Waterfront hotel with 2 restaurants and a 24-hour front desk
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
Stay in one of 43 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services.
Grab a bite at Poetic License, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Roker Hotel, BW Premier Collection has 2 restaurants serving breakfast, lunch, and dinner.
Poetic License - This cocktail bar overlooks the ocean and specializes in soul food. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.
Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
1842 Café & Bistro
Poetic License
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Wedding services
Business services
2 meeting rooms
Conference centre
Outdoors
On the waterfront
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
LCD TV
Food and drink
Electric kettle
Limited room service
Tea bags/instant coffee
More
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
Dining venue(s)
Meeting facilities
The following facilities are closed on New Year's Eve:
Bar/lounge
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 50 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland
The Roker Hotel, BW Premier Collection Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 335 out of 778 reviews
10 - Excellent
335
Rating 8 - Good. 269 out of 778 reviews
8 - Good
269
Rating 6 - Okay. 110 out of 778 reviews
6 - Okay
110
Rating 4 - Poor. 43 out of 778 reviews
4 - Poor
43
Rating 2 - Terrible. 21 out of 778 reviews
2 - Terrible
21
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Admin
19 Jan 2025
Admin
Stayed 3 nights in Jan 2025
8/10 Good
Claire
Business traveller
17 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.
Our stay was lovely. The only beef I have is that you allow dogs in the bar. I have nothing against dogs but I don’t agree with them being in a bar or restaurant where you eat and drink, it is not hygieneic
Patricia
Stayed 2 nights in Jan 2025
6/10 Okay
David
13 Jan 2025
Liked: Cleanliness, room comfort
Loud Music
Loud music Sunday night from the function room not ideal
David
Stayed 3 nights in Jan 2025
8/10 Good
lynne
11 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Winter Break.
Stayed in the executive suite top floor ,view amazing .Few things needed in that room ,there is only one arm chair that had seen better days cushion was loosing all the feathers
The settee was so low to sit on you couldnt see the lovely view of the sea.More mirrors need too.Grab rail needed in spa bath ..Wardrobe door wouldnt close .Heating is on a timer so if you want to be in youre room through the day it was very cold .We had to wrap up in bed throws. Staff very friendly in breakfast bar. The Poetic licence bar was nice but yet again so cold to sit in .
The receptionist was very helpful as our checkin was not until 3pm, but we had a family funeral to attend, completed check in even though room not ready. Meaning we could attend funeral and celebration of life at yacht club, walk up get bag out of car go to room.
Melanie
Stayed 1 night in Jan 2025
8/10 Good
Leigh
5 Jan 2025
Liked: Cleanliness, room comfort
A well positioned seaside hotel with a good vibe.
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Have stayed at this property a number of times. While still a good hotel the standards seem to have fallen and servicing of rooms has been cut back to every thrid day.
On Friday they had a wedding which then led to kids running up and down the hallway screaming and shouting throughout the night, then Saturday night was arguments until after 3am which meant another sleepless night
Alison
Stayed 2 nights in Nov 2024
6/10 Okay
Gary
Business traveller
28 Nov 2024
Liked: Staff & service
Working away
Stayed here plenty of times in the past with work, room wasn't as nice as other which i can live with, still get the free drink which is a good touch. I was there for 2 nights and only noticed once i got back the 2nd night that my room wasn't serviced, can live with the bed not being made, but no tea and coffee replaced or loo roll.
Amazing night . You could easily spend more than one night here . Very self contained . We didn’t even bother to eat in the restaurant the room was so large and comfortable. We opted for room service which again was to a high standard.