Malmaison Newcastle

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Newcastle

Exterior
Front of property
Junior Suite
View from room
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    1 min walk
  • Gateshead Millennium Bridge
    4 min walk
  • BALTIC Centre for Contemporary Art
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    17 min drive

Room options

Bridge View Twin

  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Bridge View Room

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Bridge View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 4 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Double

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne (Quayside), Malmaison Newcastle is steps from Quayside and a 5-minute drive from St. James' Park. .This eco-certified hotel is 0.2 mi (0.3 km) from Live Theatre Newcastle and 0.4 mi (0.7 km) from Alderman Fenwick's House.

What's nearby

  • Quayside - 1 min walk - 0.2 km
  • Gateshead Millennium Bridge - 4 min walk - 0.4 km
  • The Glasshouse - 6 min walk - 0.5 km
  • Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
  • St. James' Park - 5 min drive - 2.9 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Sage Gateshead - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

Eco-certified Newcastle-upon-Tyne hotel in Quayside with a full-service spa
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Stay in one of 122 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1259 square feet)

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly staff!! Loved my stay!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, lovely hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Stayed 1 night in Aug 2024

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful Helpfull STAFF
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Emily

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Amandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Antonio, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for downtown. Clean rooms, and reasonably priced.
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Travelled with partner
Good location
Stayed 1 night in Aug 2024

6/10 Okay

Jonjo, Redmond

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Out dated and unclean room conditions
Stayed 2 nights in Jul 2024

4/10 Poor

mark

Travelled with family, Travelled with family and small children
Lovely hotel , but booked a room for 3 , checked in and told room only sleeps 2 and I ‘should have read the terms and conditions’! So had to pay £30 extra for a bed , and also the same for breakfast !!!! Room was £125 online , ended up paying nearly £200 !! Absolutely shocking !!!
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on the Quayside was great. Staff on reception and bar were friendly. Room was clean and spacious. Would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful Stay
The Club Deluxe Bridge View room eceeded our expectations. The highlights were the coffee pod machine as we drink coffee all day, the spectacular view. the deep bath and the luxurious bedding which gave us both a restful eep.Wish we could have stayed for longer. Even considering changing our usual quayside hotel over the Christmas holidays.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Excellent hotel, great room!
Stayed 1 night in Jul 2024

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renevated, questionable design
Newly renevated. Signs of corners cut i.e hanging space/cupboards in my room were literally MDF and chipboard. Rest of furniture/room was new though. However ultomately whoever chose the red and black carpet throughout made a huge mistake. Looks grim and makes the rooms feel very small
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024