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Hilton Garden Inn Rochester Downtown, NY

3.0 star property

Photo gallery for Hilton Garden Inn Rochester Downtown, NY

Lobby
Lobby
Lobby sitting area
Bar (on property)
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
155 E Main St, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Rollin Shower)

Room, 1 King Bed, Accessible (Rollin Shower)

Room, 1 King Bed, Accessible (Rollin Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

Room, 1 King Bed with Sofa bed (Larger Room)

Room, 1 King Bed with Sofa bed (Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Rollin Shower)

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible (Rollin Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Accessible

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Deluxe Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 Queen Beds & Sofa Bed)

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Junior Suite (2 Queen Beds & Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

  • Sleeps 6
  • 2 Queen Beds

Junior King Suite with Sofabed

  • Sleeps 4

Junior Two Queen Suite with Sofabed

  • Sleeps 6

Larger King Room with Sofabed

  • Sleeps 3

Premium Two Queen Room

  • Sleeps 4

2Qn Mobil/Hear Access Junior Ste Seated Shwer

  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Hearing Impaired Accessible King Room

  • Sleeps 2

Hearing Impaired Accessible Two Queen Junior Suite

  • Sleeps 6

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible Deluxe One Bedroom King Suite with 3x3 Transfer Shower

  • Sleeps 4

1 King Accessible Suite With Bathtub

  • Sleeps 4

1 King Business Suite Hearing Accessible

  • Sleeps 4

1 King Deluxe Suite Jetted Tub Sofabed

  • Sleeps 4

Larger King Room With Sofabed

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

Restaurant
Hampton Inn & Suites Rochester Downtown
Downtown Rochester
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.8 out of 5, Exceptional, 622 reviews
The price is AU$281
includes taxes & fees
10 May - 11 May
Hampton Inn & Suites Rochester Downtown

About the area

Rochester

With a stay at Hilton Garden Inn Rochester Downtown, NY, you'll be centrally located in Rochester, within a 5-minute drive of Strong and University of Rochester. .This hotel is 6.8 mi (11 km) from Lake Ontario and 7.7 mi (12.5 km) from Rochester Institute of Technology.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.2 km
  • Blue Cross Arena - 6 min walk - 0.6 km
  • Genesee River's High Falls - 8 min walk - 0.7 km
  • Strong - 8 min walk - 0.7 km
  • Eastman School of Music - 8 min walk - 0.7 km

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Red Front Liquor - ‬5 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪Farmhouse Table Midtown - ‬5 min walk

About this property

Hilton Garden Inn Rochester Downtown, NY

Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite at Drifters, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Rochester Downtown, NY has 2 restaurants serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 14 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.95 to 15 for adults and USD 5.95 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Drifters

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
  • Self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 886 reviews
Rating 8 - Good. 234 out of 886 reviews
Rating 6 - Okay. 136 out of 886 reviews
Rating 4 - Poor. 61 out of 886 reviews
Rating 2 - Terrible. 39 out of 886 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jehan

Travelled with family
Liked: Amenities
We had left over clothes from the previous guest in the drawer.
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Yes nice and clean staff was welcoming
Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Liked: Staff & service
Parking cost $10.00. What I paid for the room it should have been free. The bar and staff was by far the best part of our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, especially house keeping - they were so helpful and so sweet! The room was clean, the restaurant in the hotel serves a great Ribeye and it’s literally around the corner from Blue Cross Arena!
Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

6/10 Okay

Ozge

The
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was absolute incredible! She was warm and inviting and seemed enthusiastic to help the guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice walking in. Staff was great. Room seems clean. No issues. I would stay here again.
Stayed 1 night in Dec 2025

2/10 Terrible

LAWRENCE

Liked: Cleanliness, property conditions & facilities
terrible service; no blankets after several requests; terrible service at dining; but excellent venue just not effectively operated. Not worth the money
Stayed 1 night in Dec 2025

10/10 Excellent

Amit

Yea
Stayed 1 night in Nov 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Disliked: Amenities
The room was clean, but it was in mediocre condition. There was no condiments for coffee or stir sticks. It was staffed by one person who seemed to be the chef and the waiter and the bartender. He was very friendly, but overall service at the hotel can be improved.
Stayed 3 nights in Nov 2025

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Annie

Stayed 1 night in Dec 2025

10/10 Excellent

Yadan

Liked: Cleanliness, staff & service, amenities
Stayed at this hotel twice, both times were great. Friendly staff and clean rooms. The neighborhood is rough but security does a great job making guests feel safe. We wouldn’t have came back if security was lackluster. 10/10 would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was spotless
Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Morning staff was so friendly and helpful. I was disappointed that they didn’t offer the buffet for breakfast on the weekends; just the weekdays. But they did have a few good options for breakfast. The restaurant in the lobby looked great, but it was closed the night we stayed. The building itself was very charming. And in a great location - there was a park on the corner to walk my dog who was staying with us. I would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ladies that worked the breakfast were very nice amd the rest of the staff were good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Evelyn B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and staff was very friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Ahmed

Travelled with family
Disliked: Cleanliness
The room was spacious but not cleaned well but. There was candies, empty soda bottle and even a dime on the floor.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

SHANE

Liked: Cleanliness, amenities, property conditions & facilities
Great stat. Very clean, and very friendly staff1
Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Food in the hotel restaurant is solid! That pork chop is amazing.
Stayed 2 nights in Nov 2025

8/10 Good

June

Stayed 1 night in Nov 2025

4/10 Poor

Sheena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

It was in a bad location of the city, although it didn’t feel unsafe just wasn’t a good spot. The shampoo and conditioner were ripped off the wall and missing entirely, the couch was badly stained and the beds were uncomfortable.
Stayed 2 nights in Oct 2025