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Hampton by Hilton Liverpool City Center

3.0 star property

Photo gallery for Hampton by Hilton Liverpool City Center

Exterior
Meeting facility
Reception
Exterior
Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning
  • Breakfast included
  • Pet-friendly

Explore the area

Map
7 Hurst Street, Liverpool, England, L18DA
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

  • River view
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Liverpool

With a stay at Hampton by Hilton Liverpool City Center, you'll be centrally located in Liverpool, within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum. .This hotel is 0.4 mi (0.6 km) from Liverpool ONE and 0.8 mi (1.3 km) from M&S Bank Arena.

What's nearby

  • Royal Albert Dock - 3 min walk - 0.3 km
  • M&S Bank Arena - 4 min walk - 0.4 km
  • The Beatles Story Museum - 5 min walk - 0.4 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Cavern Club - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 11 min walk
  • John Lennon Airport (LPL) - 28 min drive

Restaurants

  • ‪Thoughtfully Cafe Liverpool - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Baltic Fleet - ‬1 min walk
  • ‪The Vibe - ‬6 min walk
  • ‪Black Lodge Brewery - ‬6 min walk

About this property

Hampton by Hilton Liverpool City Center

Hotel with free breakfast, a quick walk to Royal Albert Dock
Hampton by Hilton Liverpool City Center offers 151 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 151 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Hampton by Hilton Liverpool City Center. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (142 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel Liverpool City Center
Hampton Hilton Liverpool City Center
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center
Hotel Hampton by Hilton Liverpool City Center Liverpool
Liverpool Hampton by Hilton Liverpool City Center Hotel
Hotel Hampton by Hilton Liverpool City Center
Hampton by Hilton Liverpool City Center Liverpool
Hampton Hilton Hotel
Hampton Hilton
Hampton by Hilton Liverpool City Center Hotel
Hampton by Hilton Liverpool City Center Liverpool
Hampton by Hilton Liverpool City Center Hotel Liverpool

Hampton by Hilton Liverpool City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff, clean room. T V didn't work.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Room was freezing cold asked for help regarding it 3 times just kept been told we will reboot the system heating never worked . Fire alarm going of in the middle of the night
Stayed 1 night in Feb 2025

6/10 Okay

Barbara

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice hotel, excellent sized rooms and breakfast. Good location
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Travelled with partner
Close to where I was visiting
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast time was dreadful food all over the carpet, dirty tables. The hotel needs updating.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Worst Hampton by Hilton we have stayed in. Rooms dirty bedding smelt. Breakfast was carnage not enough seating area to accommodate and staff were asking people to sit upstairs or take food to rooms. Food then had to be carried up 2 flights of stairs. Limited choice of food
Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Orange juice and apple juice was very watered down ! Might as well have been just water.
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Room comfort

Poor poor hotel

Where to start parking was over priced at £60 then hotel reception and bar area absolutely cold enter the room looked nice then when you sleep diffrent bed was so hard could not get xomfy pillows were awful at 4am in morning i was online looking for a different hotel at 8.20 no warnings but builders doing work directly abouve the room had a zoom meeting couldnt attend due to noise wasnt aware of a room on 1st floor for this food was well below par bacon all stuck together sausages looked like they had dried out hash browns hard booked for my husbands 40th birthday and got to be said the worst hotel we have stayed snd will never book again for the hampton was also told liverpool game would be on that wasnt food menu itself was very poor little choice if i hadnt have booked for 3 nights i would have left that same night
Stayed 3 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

james

Liked: Cleanliness, property conditions & facilities, room comfort

nice view of albert dock we had

the hotel in general was ok it was the fact that they had a carpark and the machine inside wasn't owned by the hotel but by a third party which that i thought was strange but however even though they did give me a discount code it charged me double payment 😉 all it had on the machine was a whattsapp number on it i treid the reception staff servel times even rang ip for the booking id which i needed to get my refund even said they would email me they didn't they wernt exactly forthcoming to help me other than the fact is the carpark people might notice it and refund the £20 back to you so if you have a car and use the carpark just be aware before you use it . the breakfast was good
Stayed 1 night in Feb 2025

8/10 Good

Satish

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel location was convenient for our short stay the staff were brilliant the room was comfortable and very clean if there was a dampener than I would say the breakfast was slightly disappointing as the hot food was coldest
Stayed 1 night in Feb 2025

8/10 Good

Mihai I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Easy to deal with, responsive and value for money

Exactly what a short stay booking should be. Friendly staff on the desk, super fast simple solution when we reported an issue with air con. Only disappointment was the £20 charge for overnight (1 day) parking but we parked a 5 min walk away for £10 so all good. Otherwise a great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Lenroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunate mistake.

Hotel was decent, staff member was exceptional. Great guy who done his job very professionally. Breakfast was reasonably good. Only real issue was £50 for parking.
Stayed 1 night in Feb 2025

4/10 Poor

Alistair

Travelled with family
Disliked: Staff & service

Checkin Nightmare

Check-in was a nightmare. The staff could not find my reservation and I had to spend over half an hour on my phone to deal with the booking agency. The hotel staff blamed the booking agency, and the booking agency blamed the hotel. So I don't know where the problem was. However, the hotel staff didn't appear to do too much to help.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool Hampton by Hilton.

First time in Liverpool to celebrate our wedding anniversary. Stay at Hampton by Hilton hotels before and really like them. This one was a little tired. Had some issues, no sink plug, tv had no signal and we had a long cobweb hanging down from the ceiling. Issues were resolved and had a good stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Vicki

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty restaurant, very disappointed.

No bathroom door, no handle on the window either , no extra blankets, clean room but dirty restaurant and breakfast area. Dirty chairs and stuff splashed up the curtains. So very disappointed. Coffee machine didn’t work and the other machine was playing up. We left early and went somewhere else for breakfast. Slept on but we were in room 005 on the mezzanine so all we smelt was the breakfast!!
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities

Average Hotel

One night Sunday - numerous tikes had to ask children using the corridor as a race track to keep it quiet after 11pm booking in was a challenge £50 to park overnight challenges and asked for a parking voucher was told not one available - challenged again and someone from the back office informed me a voucher was a ailabe to park at only £20 the inconsistency with information the front desk staff have isn’t the best also why was I asked to swipe a credit card when i had paid for my room in advance and didn’t want any extras ?
Stayed 1 night in Jan 2025