Holiday Inn Express Albert Dock, an IHG Hotel

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Albert Dock, an IHG Hotel

Restaurant
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Royal Albert Dock
    ‪1 min walk‬
  • The Beatles Story Museum
    ‪2 min walk‬
  • M&S Bank Arena
    ‪2 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Liverpool

With a stay at Holiday Inn Express Albert Dock, an IHG Hotel, you'll be centrally located in Liverpool, steps from Royal Albert Dock and The Beatles Story Museum. .This hotel is 0.1 mi (0.1 km) from M&S Bank Arena and 0.5 mi (0.9 km) from Liverpool ONE.

What's nearby

  • Royal Albert Dock - 1 min walk
  • The Beatles Story Museum - 2 min walk
  • M&S Bank Arena - 2 min walk
  • Liverpool ONE - 8 min walk
  • Cavern Club - 14 min walk

Getting around

  • Liverpool James Street Station - 13 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • ‪Albert Dock - ‬4 min walk
  • ‪Heavenly Desserts - Liverpool - ‬8 min walk
  • ‪The Bierkeller - ‬8 min walk
  • ‪Pumphouse - ‬6 min walk
  • ‪Baltic Fleet - ‬8 min walk

About this property

Holiday Inn Express Albert Dock, an IHG Hotel

Hotel with free breakfast, steps from Royal Albert Dock
Holiday Inn Express Albert Dock, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Liverpool? This hotel has 108 square feet (10 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (108 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 78
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 53
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Albert Dock, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you want to immerse yourself in the tourist culture. Stone throw away from the hop on hop off bus, Shopping in the downtown core area, And of course, the Riverside docks
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with group
Stayed 1 night in Oct 2024

8/10 Good

Ruth K

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
I was surprised by there was no one at the door to help with suitcases. I arrived at the hotel to find a very tight space for temporary parking to unload my cases. Since I was travelling alone, I had no one giving me a hand to keep the door open to take them into the building. Then I realised that the reception was not at ground floor, but I had to take all the bags and cases by myself and walked through a double doors, again with difficulties, so I could take the lift upstairs to check in. A very kind lady took a pity of me and gave me a hand. It was not a good experience for checking in. Once checked in, everything was fine. The hotel itself does not provide any parking so you have to sort yourself out if you have a car. The room was clean and staff was helpful at breakfast. The stay was okay but probably won’t be my first choice accommodation if I go to Liverpool again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Akaash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service from staff. very clean and well maintained
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Docklands hotel
Nice hotel in an ideal location for the exhibition centre
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Stayed 2 nights in Sep 2024

10/10 Excellent

Gill

Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Great location, staff were great and friendly. Only thing I would recommend is they get rid of some beds, ours were extremely soft and sunken in
Stayed 3 nights in Oct 2024

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Soundproofing was not good, so we were moved. However the noise of the wind was dreadful through the night. We discovered a broken outdoor windoor door pane in the morning. You need a quiet night’s sleep when you have a long drive ahead of you. Excellent location.
Stayed 1 night in Oct 2024

8/10 Good

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a break
Not really much to say the room was spacious, great view of albert dock ,bed was comfy and everywhere was very clean , bathroom and shower fantastic..staff were very helpful in all ways 《allthou the cleaner said something to my wife as she entered the toilet she was cleaning》..the overall experiance was excellent Breakfast had a great variety of cereal ,fruit , pancakes ,full english aswell which was lovely
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for visiting Liverpool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Oran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location location location
Stayed 1 night in Oct 2024

8/10 Good

Chimaobi

Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Spotlessly clean, decent-sized rooms, excellent showers. The building is an old warehouse, with many original and interesting features. So much nicer than a modern concrete "blockhouse". Every member of staff was welcoming, friendly and helpful. 10/10 for everyone my colleagues and I met during our short stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed with friends for a one night stay. Easy accessible restaurant immediately near by. Close to pier and other attractions. Would definitely recommend and stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Rhyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the space and size of the rooms. Breakfast was not bad, hot buffet could have been hotter. Staff friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - super convenient to the convention center on the Dock - lots of options for walking and eating. Breakfast is included and above average - except the coffee which is subpar. Rooms are large bright and have a view of the water. Simple finishes, no safe in the room - but iron, hairdryer, large shower, good ventilation and working heater. Original brick building has been preserved on the inside and out.. Super convenient for walking and picking uo a cab.
Stayed 4 nights in Sep 2024