With a stay at Lock & Key Hotel, you'll be centrally located in Liverpool, steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock. .This hotel is 0.5 mi (0.7 km) from Cavern Club and 0.6 mi (0.9 km) from The Beatles Story Museum.
What's nearby
Liverpool ONE - 1 min walk - 0.1 km
Royal Albert Dock - 9 min walk - 0.8 km
The Beatles Story Museum - 11 min walk - 1.0 km
M&S Bank Arena - 12 min walk - 1.0 km
Liverpool Pier Head Ferry Terminal - 15 min walk - 1.3 km
Getting around
Liverpool Central Station - 7 min walk
John Lennon Airport (LPL) - 16 min drive
Restaurants
Thoughtfully Cafe Liverpool - 4 min walk
The Red Lion - 3 min walk
Côte - 4 min walk
The Vibe - 4 min walk
Alberts Schenke - 2 min walk
About this property
Lock & Key Hotel
Hotel with a coffee shop, steps from Liverpool ONE
Lock & Key Hotel offers 14 accommodations with laptop-compatible safes and complimentary toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers.
This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge.
Onsite venue - restaurant.
Late night fare is available from room service (during limited hours).
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 213 metres; reservations required
Food and drink
Cooked-to-order breakfast available for a fee: GBP 10 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
40-inch smart TV
Food and drink
Electric kettle
Late-night room service
More
Desk
Heating
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 10 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool
Lock & Key Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
JENNIFER
Stayed 1 night in Jan 2025
6/10 Okay
Daniel
Travelled with partner
6 Jan 2025
Liked: Staff & service
Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
Daniel
Stayed 3 nights in Jan 2025
6/10 Okay
Danny
4 Jan 2025
Liked: Staff & service, room comfort
Good value
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location.
Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others.
Bathroom is well equipped and large with underfloor heating.
The full Lock & Key full breakfast is delicious and worh every penny.
The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Pros: Friendly staff, comfy rooms, amazing location very central.
Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room
No lift and shower is open so wets the entire bathroom
Really nice stay for one night to visit family in Liverpool. Overall, the hotel offered exceptional value for money and I'd not hesitate to return in future.
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.