Crowne Plaza Liverpool City Centre, an IHG Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Liverpool City Centre, an IHG Hotel

Fitness facility
Bar (on property)
Exterior
Meeting facility
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Royal Liver Building
    ‪3 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Cavern Club
    ‪10 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Club lounge access, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed (Waterfront View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds (Waterfront View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Liver Building View)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Liverpool

Crowne Plaza Liverpool City Centre, an IHG Hotel is centrally located in Liverpool, a 3-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes by foot from Cavern Club. .This hotel is 0.4 mi (0.7 km) from Liverpool ONE and 0.8 mi (1.3 km) from The Beatles Story Museum.

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk
  • Cavern Club - 10 min walk
  • The Beatles Story Museum - 13 min walk
  • Liverpool ONE - 13 min walk
  • M&S Bank Arena - 14 min walk

Getting around

  • Liverpool James Street Station - 6 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Matou Pan Asian Restaurant - ‬3 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Ma Boyles Oyster Bar - ‬3 min walk
  • ‪Panoramic Restaurant - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk

About this property

Crowne Plaza Liverpool City Centre, an IHG Hotel

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre, an IHG Hotel offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 159 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Plaza Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 19.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent 2 day stay. Clean, very comfortable rooms. Breakfast on both days was very good with a great selection of food. Waiting staff were polite, friendly and very helpful. Unfortunately the female member of staff at the reception who booked us in and out appeared miserable and unhappy at her work! Perhaps she needs to work with the waiting staff for a while to learn more about customer service !! Overall an excellent hotel in a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service let down by items out of service
Very nice accommodation, excellent service, but let down by electric chargers being out of service (which could have been a problem) and jacuzzi being out of service all weekend. Price paid should be reflective of all things being at least fully functioning
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the Crowne Plaza Liverpool. The staff were very helpful, welcoming and friendly. Nothing was too much trouble. The hotel was very clean ,had great facilities and lovely decor. Its within walking distance to all the attractions (bars ,pubs, museums, ferry, hop on/off buses etc) but also just out of the hustle and bustle . We will definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

vivienne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The service was ultra lardant. When we arrived our luggage was taken to our room by a delightfully friendly gentleman who continued to be super helpful throughout our stay . We had use of the lounge which provided everything that we needed
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Had a fantastic stay. The staff were amazing and couldn't do enough for us. Room was great with a river view. Breakfast was tasty and plentiful. We used the pool and felt it was a little tired but clean non the less. It certainly didn't spoil our stay. Great location for shopping and eating out
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anton, ALFORDS POINT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Oct 2024

8/10 Good

Danute

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Welcome at reception great Facilities nice View from room great
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great just one small quibble.
The only quibble I would make would be queuing for 20 mins to check in. I would suggest that one of the managers might be made available at busy times to avoid guests having to stand and wait as their first experience of the hotel was less than ideal. This is not in anyway a criticism of the reception staff who were doing their best and very charming. Booking to use the pool rather takes away any spontaneous ideas of a swim something we had planned to do when booking. In all though a lovely hotel in a great location, beautifully clean, lovely rooms and friendly staff. We would definitely stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Excellent accommodation with friendly attentive staff, in a perfect location!
Stayed 1 night in Oct 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool, sauna, steam room and jacuzzi. Comfortable room. Excellent staff. Best breakfast we've had for a long time. This was a great stay.Thank you very much.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for riverfront attractions. Walking distance to city center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

In some rooms it's tired and dated sadly
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Great location for the city and ACC. Good comfortable rooms with a clean, crisp feel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024