Sheraton Niagara Falls

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Niagara Falls

Lounge
Indoor pool
Exterior
Restaurant
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    4 min walk
  • Conference Center Niagara Falls
    5 min walk
  • Niagara Falls State Park
    7 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite

  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Niagara Falls

Sheraton Niagara Falls is centrally located in Niagara Falls, a 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes by foot from Niagara Falls State Park. .This hotel is 0.6 mi (0.9 km) from Aquarium of Niagara and 0.8 mi (1.3 km) from Observation Tower.

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk - 0.3 km
  • Niagara Falls State Park - 7 min walk - 0.6 km
  • Rainbow Bridge - 9 min walk - 0.8 km
  • Aquarium of Niagara - 11 min walk - 0.9 km
  • American Falls - 19 min walk - 1.6 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Hard Rock Cafe - ‬8 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk

About this property

Sheraton Niagara Falls

Hotel with a 24-hour fitness center, steps from Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 391 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include concierge services, a hair salon, and shopping on site.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 11153 square feet (1036 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Internet access

Parking and public transport

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11153 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
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Sheraton Falls Niagara Falls
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Sheraton Niagara Falls Hotel
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Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything
Stayed 4 nights in Jul 2024

10/10 Excellent

Antonia

Stayed 3 nights in Aug 2024

10/10 Excellent

Irash

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied overall and close walk to the falls
Stayed 2 nights in Aug 2024

10/10 Excellent

sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many dinning options but very good hotel overall with a convenient walk to the Falls
Stayed 1 night in Aug 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

jie chao

Travelled with family
Liked: Amenities
in gwneral is good
Stayed 1 night in Aug 2024

10/10 Excellent

Praveen, Hudson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ko

Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our trip to the falls! Loved the trip we scheduled at the hotel and took!
Stayed 3 nights in Jun 2024

6/10 Okay

barbara

Travelled with partner
Liked: Cleanliness, staff & service
Rainforest staff was horrible. Very limited on places to eat
Stayed 3 nights in Aug 2024

6/10 Okay

Ronald, Revere

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient, nice area and so easy to go around from there…
Stayed 2 nights in Aug 2024

8/10 Good

Yohans

Stayed 2 nights in Aug 2024

8/10 Good

Sajid

Liked: Cleanliness, staff & service
Decent property…great location but nothing fancy.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sheraton. It was clean and the staff was friendly. My girls loved the pool area and The Rainforest Cafe.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to were we need to get
Stayed 1 night in Aug 2024

10/10 Excellent

subrina

Stayed 1 night in Aug 2024

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected for the price
Unfortunately this property(at least the room that was assigned to us #231) was not at the level of a Sheraton(which we have stayed in the past both US and PR). The bathroom needs a lot of work. We were not able to use the sofa-bed because it was dirty. Positive feedback is the location to the Niagara Falls park, walking distance.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, super nice room and the pool area was wonderful. Only thing I would change is the parking is paid for separate for some reason.
Stayed 1 night in Aug 2024

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton took money from my credit card without
The worst hotel ever. Be careful. With then. They took my credit card and over charge my card and took like more than 10 days to fix the issue. Manager was so disrespectful and arrogant. And they don’t care about anything they just take my credit card and take the money like was free. They steal money from people .
Stayed 1 night in Jul 2024