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Courtyard by Marriott Rochester Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Rochester Downtown

Front of property - evening/night
Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Suite, 1 Bedroom
Suite, 1 Bedroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
390 East Avenue, Rochester, NY, 14607
  • Park Avenue
    6 min walk
  • Rochester Museum and Science Center
    7 min walk
  • Eastman School of Music
    10 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Rochester Downtown

Pool
Free airport shuttle
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (298)
The price is AU$373
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn & Suites Rochester Downtown

About the area

Rochester

With a stay at Courtyard by Marriott Rochester Downtown in Rochester (Downtown Rochester), you'll be a 1-minute drive from Strong and 5 minutes from University of Rochester. .This hotel is 8.4 mi (13.5 km) from Rochester Institute of Technology and 7.4 mi (11.8 km) from Lake Ontario.

What's nearby

  • Rochester Museum and Science Center - 7 min walk - 0.6 km
  • Eastman School of Music - 10 min walk - 0.9 km
  • Strong - 12 min walk - 1.0 km
  • Rochester Riverside Convention Center - 16 min walk - 1.4 km
  • Blue Cross Arena - 2 min drive - 1.7 km

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Ugly Duck Coffee - ‬6 min walk
  • ‪Spot Coffee - ‬6 min walk
  • ‪Richmonds - ‬8 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬2 min walk
  • ‪Swan Dive - ‬3 min walk

About this property

Courtyard by Marriott Rochester Downtown

Hotel with free parking, near Strong
Courtyard by Marriott Rochester Downtown offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee weekdays 6:30 AM–9:30 AM: USD 8.00-14.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Courtyard by Marriott Rochester Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 198 reviews" "
Rating 8 - Good. 31 out of 198 reviews" "
Rating 6 - Okay. 3 out of 198 reviews" "
Rating 4 - Poor. 3 out of 198 reviews" "
Rating 2 - Terrible. 10 out of 198 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MINH, BENNINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GOOD, EXCEPT THAT PARKING MAY BE A PROBLEM. THERE IS LIMITED PARKING SPACES. I WAS LUCKY TO FIND A PARKING SPACE AND DARE NOT TO LEAVE THE PREMISE BECAUSE I DID NOT WANT TO LOOSE THE PARKING SPACE.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Stayed 1 night in Jul 2024

10/10 Excellent

Paramjot

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Willow

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Arthur, Northampton

Liked: Cleanliness
Stayed 3 nights in Jul 2024

4/10 Poor

Amusement

Business traveller
Disliked: Staff & service
I wouI have already sent the GM of the property my discontentment with my stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we received great customer service at the desk. The room was clean and spacious.
Stayed 1 night in Jul 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. The staff were friendly and helpful. Many dining choices in walking distance
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

carmela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown views
Quiet and comfortable beds! Room was clean and surprisingly not busy.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! It is either brand new or recently renovated. The colors, furniture and decor are modern and really classy. The room has lots of space and the bathroom is roomy as well. The staff have been very friendly and welcoming. This is a top-notch hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

olujinmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Chana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe around the hotel. Our car was broken into and they stole a legal pew pew that was locked in the trunk and hundreds of dollars worth of stuff! General manager would not come in so we could view the cameras. The whole thing was shady! Not safe!!
Stayed 2 nights in Jun 2024

8/10 Good

Stephanie

Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would find another place
Dont expect to have any friendly treatment, Worst hotel in that way, Over all clean and new, For the check in they are super slow and rude.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Nice stay except for customer service, how they talk to you makes you feel like it is a free stay. Rude front desk staff
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. The staff were amazing and helpful. The breakfast was delicious. We we’re also glad there was a workout area. Thank you everyone also the location was great close entropy walk downtown if we wanted.
Stayed 5 nights in May 2024

8/10 Good

Corinne

Liked: Staff & service, amenities, property conditions & facilities
Good stay with my family.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and location with minor comment
All good, clean and confy stay except for dealing with front desk. 50% you find a smile and willing to help,
Stayed 4 nights in May 2024

10/10 Excellent

gerald

Stayed 3 nights in May 2024