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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Exterior
Lobby
Room, 2 Double Beds, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪7 min walk‬
  • SUNY Upstate Medical University
    ‪11 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Syracuse

Located in Syracuse (Eastside), Collegian Hotel & Suites, Trademark Collection by Wyndham is within a 10-minute walk of Syracuse University and Crouse Hospital. .This hotel is 0.6 mi (0.9 km) from SUNY Upstate Medical University and 0.8 mi (1.3 km) from The Oncenter.

What's nearby

  • Syracuse University - 7 min walk - 0.7 km
  • SUNY Upstate Medical University - 11 min walk - 0.9 km
  • The Oncenter - 16 min walk - 1.4 km
  • JMA Wireless Dome - 16 min walk - 1.4 km
  • Landmark Theatre - 2 min drive - 1.6 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Bleu Monkey Cafe - ‬9 min walk
  • ‪Faegan's Cafe & Pub - ‬8 min walk
  • ‪XO Taco - ‬8 min walk
  • ‪Franco's Pizzeria & Deli - ‬3 min walk

About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 159 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 159 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at SALT Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1088 reviews
Rating 8 - Good. 242 out of 1088 reviews
Rating 6 - Okay. 182 out of 1088 reviews
Rating 4 - Poor. 101 out of 1088 reviews
Rating 2 - Terrible. 88 out of 1088 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the SU basketball game, driver was so nice and dropped us off right at the door. He was available to take us out afterwards as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Lelia

Travelled with family
Liked: Cleanliness, staff & service
You could walk around the area and not be worried about your safety.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and a great bar area.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Room comfort

Our bad, horrible, no good stay!

Check in time was 3:00 pm. We came in at 3:15 and told our room wasn’t ready yet due to people leaving late and other circumstances. It would be ready shortly. After an HOUR, you read that right, we were told that our room was ready. During that time, we were told that the room I had reserved had no heat, offered a double bed room, but most of the time was spent just waiting. All of a sudden our room had heat, we went up to our room only to discover that the hot water in the sink didn’t work. The hot water had been shut off because it leaked. It took 45 minutes to fix the sink! By that time, our room had heated up from 64 to 69 degrees. The heater’s fan made a loud noise as it ran. The repairman got it to run quiet but it soon returned and was loud overnight. Hence, there was not much sleep! There good points to our stay. Several people were very kind to us especially the man who fixed our hot water, the waiter at the restaurant, and the lady who checked us out. We were offered free dinner and breakfast. They took a great deal of money off our bill and free parking. Dinner was good but was only warm when it came not hot. Breakfast tasted funky to me from the scrambled eggs to the potatoes. So looked forward to staying here and it turned into a nightmare!!
Stayed 1 night in Jan 2025

8/10 Good

Dayle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly good, recommend

Nice place, walking distance to SU. Clean, nice bed, good food, good shuttle service and friendly and available staff. My only issue would be the heating system was very loud. The amenities listed on this website are incorrect, they do not have a gym anymore. Other than that it's a nice little place.
Stayed 5 nights in Jan 2025

6/10 Okay

Robert

Disliked: Amenities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff are very friendly. Food was delicious and inexpensive.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient to Syracuse Stage.

Convenient to Syracuse University. Friendly front desk staff.
Stayed 3 nights in Jan 2025

6/10 Okay

aonan

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated. Good dining option and minutes to SU campus.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They did everything possible to make my stay the best it could be. For example, I told them my room was hot and that I enjoyed a cold room while I slept, so they gave me a fan to use for the week. Little things like that were great. The rooms were clean and comfortable and the food at the restaurant was great. Highly recommend staying here.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenna

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Facility seems nice, our room was uncomfortable

The Collegian is a unique experience. It sits in two buildings, the main building resembling an old hotel or dorm with long narrow hallways, older paint and carpeting. The lobby and on-site restaurant are modern and expansive, with great light coming through large windows. We visited just after the new year and found tasteful decorations in the lobby. We saw NO other guests during our stay. The phone system makes it easy to get a real person on the phone immediately. Upon our late evening evening, we were greeted by the front desk person who was friendly though trying to handle multiple jobs. After check-in, we walked to the room. I'd requested a room near the parking lot but now wish I hadn't. We opened the door to a strong bleach smell, bare tile floors, and bright white fluorescent lighting. It's a big space, but far from welcoming. I wished I hadn't specified anything about the room. It was also cold at around 65 degrees F. We tried to adjust the thermostat but it never seemed to warm up. A few of the USB outlets in the lamps were loose, making charging difficult. We couldn't find a blanket for the pull-out sleeper, but a call & visit to the front desk fixed that. When we came for the blanket I asked for another pillow. She said someone would bring it, but no one ever came. Was no one else working there? We all got settled and slept fine. The king bed was very comfortable. If the rooms in the other building are carpeted & more modern, we'd stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2024

8/10 Good

Lahtayvia

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay here often. Know staff, convient
Stayed 2 nights in Dec 2024

10/10 Excellent

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great . hotel was very clean. Also they have shuttle service that took us to shopping and restaurant area!, and picked us up. That was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

6/10 Okay

Parker

Liked: Staff & service, property conditions & facilities
A lot of strang activity in the parking lot making it feel unsafe to leave anything in your vehicle
Stayed 1 night in Dec 2024

6/10 Okay

Kattia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 2 nights in Dec 2024

6/10 Okay

Zoe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the annex building which is very old. Homeless person standing outside the entrance door both mornings asking for handout. The heat was on full blast and temp was 78 degrees when we got into the room and could not be controlled. Maintenance person came and told us oh that thermostat doesn’t actually control anything… and he suggested opening the windows. Unfortunately those were screwed shut, so he brought out the tools and broke the clamps on the window so we could open. No screen on one of the window and the whole window wasn’t even in the frame so with a stiff breeze the whole window pane could have fallen in. We were on 2nd floor and a little nervous that someone could have climbed up terrace and gotten in, so we stored valuables in safe. Woke up to leaves blown in on the floor. The staff didn’t really have much to offer for the experience other than “thanks for letting us know”. It really sucks that there aren’t any good hotels in Syracuse. Crowne Plaza wasn’t any better but now that’s shut down. Unfathomable that a university that charges $80k a year isn’t investing in buildout of decent hotels in the area - there aren’t any good options anymore for hotels that are walkable to campus. I went to Union College and it’s incredible to see how Schenectady has turned around in the last 30 years. Syracuse needs the same plan.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca, Denver

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I used to love this property, but it’s all about college students as dorm. The room had no heater and no extra blankets. The bathroom door was off its hinges and the room door so scuffed… not for parents but for party ;)
Stayed 1 night in Dec 2024