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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Hiking
Ziplining

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
93 Banyan Dr, Hilo, HI, 96720
  • Naniloa Country Club
    2 min walk
  • Liliuokalani Park and Gardens
    8 min walk
  • Coconut Island Park
    8 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    8 min drive

Room options

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (KAMEHAMEHA)

In-room safe, desk, free cots/infant beds, free WiFi

Suite, 2 Bedrooms (KAMEHAMEHA)

  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Corner)

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Room, 1 King Bed, Lanai, Oceanfront (Corner)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hilo

In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. .This beach hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.

What's nearby

  • Liliuokalani Park and Gardens - 8 min walk - 0.7 km
  • Coconut Island Park - 8 min walk - 0.7 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.4 km
  • Rainbow Falls - 8 min drive - 5.7 km

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Beachfront hotel with a golf course for sun and fun
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Ka Lihikai Restaurant, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hilo? This hotel has 11001 square feet (1022 square meters) of space consisting of conference space and a meeting room.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ka Lihikai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 13-25 for adults and USD 6-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Boat tours
  • Canoeing
  • Fishing
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkelling
  • Surfing/body boarding

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Golf pro shop
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (11001 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 13 to 25 for adults, and USD 6 to 10 for children
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 589 out of 1229 reviews" "
Rating 8 - Good. 316 out of 1229 reviews" "
Rating 6 - Okay. 158 out of 1229 reviews" "
Rating 4 - Poor. 97 out of 1229 reviews" "
Rating 2 - Terrible. 69 out of 1229 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heng

Disliked: Staff & service, property conditions & facilities
All parking spots assigned as valet, leaving guests no option but to valet. Staff was unfriendly, I requested late checkout and found a staff member in my room as I came back. The staff did not even acknowledge me and just stormed out of the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

GENTRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was to small.
Stayed 2 nights in Aug 2024

4/10 Poor

Keely

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom was dirty. It had hairs on the floor. The building is run down but the staff was awesome and the location was beautiful. It is valet parking only on the property which gets very expensive if you come and go a lot. The fire alarm was set off at 615am and we had to evacuate. It was a false alarm but an elderly woman fell down the stairs during the evacuation and needed an ambulance. For $450 a night, I expected a bit more upkeep and cleaning.
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swam with 4 Ohu (sea turtles) at dock in am w high tide, was incredible and water very safe w little current. You can float for days and dont forget to dive off the walkway to right of dock, just walk carefully across rocks as they can be very slippery when wet. Aloha!
Stayed 4 nights in Aug 2024

10/10 Excellent

SEBASTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

samuel, marina del rey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had mechanical issues with its water pressure booster pump making the room uninhabitable due to noise. It sounded like a jackhammer next door, waking us up. The hotel pretended the problem did not exist. We showed them a video. And then they told us it would be fixed by the next evening. It was not. When we insisted they switch our rooms, they downgraded us from a full oceanfront with lanai to partial oceanfront without a lanai. The “compensation” they provided did not cover the price difference between the rooms classes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Panarus, ann arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. I'm there for some quiet time for myself and I love to run in the morning. This hotel is perfect for a city woman like me to enjoy without any complaints. The staff is friendly and amazing.
Stayed 1 night in Aug 2024

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel facility is good, fresh guava juice, coffee & tea in the lobby which is very convenient. The hotel provide good activities (snorkeling gear, golfing, etc.) The room is not that remarkable, a little small, so harder to organize things.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with amazing views of the Pacific Ocean bay. The grounds were landscaped beautifully and plenty of seating areas for views of the harbor. We had a balcony that overlooked the grounds, harbor and city! We loved it! Our favorite hotel we’ve ever stayed in!
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby small pool
Stayed 1 night in Aug 2024

8/10 Good

Zhaoyu

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina, CAZADERO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time staying here. Always a nice place to stay
Stayed 3 nights in May 2024

8/10 Good

Marcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great pool, not heated no jacuzzi. Beautiful beach, it is swimmable but you want to know when and what parts, its alot of coral...but has swimmable parts. Great tide pooling, lots of sting ray at night. I think i stood during a sports event there were many kids, i also had 2 kids. Kids were out till late playing having a great summer my kids made friends with local kids who were there for sports and had a blast. Kid friendly, pet friendly too. We took a shelter dog out for the day and we were able to nap in our own room! Perfect place to explore Hilo side in the middle of everythjng. Rooms are nice. We loved it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet. Only problem was they tried to charge me for valet parking when it was already included.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, gift shop was good, nice ocean/bay view. Easy to drive around town.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brett, Hauula

Liked: Cleanliness, staff & service, property conditions & facilities
Love this spot! Old school Hilo charm right on the water!
Stayed 2 nights in Jul 2024

4/10 Poor

Faith

Business traveller
Disliked: Cleanliness, staff & service, amenities
Overall an unpleasant experience. Staff was short and unfriendly. I requested service for my room as I was staying for three nights and received a message the next day that I needed to request it 24 hours in advance. I did so and they didn’t arrive to clean the room until I had returned close to 3pm. At that point I just gave them my dirty towels and requested new ones. On top of this, I did not have hot water for the first two nights.
Stayed 3 nights in Jul 2024

4/10 Poor

rae

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Area was not nice. Both hotels on each side were abandoned with homeless. Hotel was in need of repairs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 2 nights in Jul 2024

6/10 Okay

Yannick

Liked: Cleanliness, staff & service
Great staff, clean rooms, exterior needs a lot of work, not much around property and parking is slow and expensive
Stayed 3 nights in Jul 2024

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There arent many good options in Hilo HI. Amongst those, this isa good option, I feel it could be better in price,
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Good food. Pleasant stay
Stayed 2 nights in Jul 2024

10/10 Excellent

MELANIE, Enumclaw

Stayed 1 night in Jul 2024