Book Occidental Playa del Carmen accommodation from AU$338

We had an amazing time at Grand Sunset Princess, variety of restaurants, pools, bars and things to do! The staff were all helpful and friendly, and we never noticed anything that wasnt well maintained or clean!

Resort was amazing. The staff were so helpful and nice! Food options were not for us but we were able to eat. Would definitely go back

The resort was absolutely amazing, the staff make you feel like family. My wife and I love the resort so much we have been 2 times in the last 9 months and have another booked in 9 months. Would recommend this resort to everyone.

I travelled with a group of 6 and we had a fantastic time! The staff were amazing, so accommodating and friendly! The grounds were kept clean, and the food at the Buffet was delicious! The resort is big but everything is within a short walking distance no longer than 10 mins and they have shuttles that run all day too! The a la cartes were not my personal favourite but they were not terrible, however the service was always really good and friendly! If you’re looking for a fun, relaxing vacation with good food and friendly service this is it! Would return!

The service is what truly sets this resort apart. My girlfriend and I spent a week here and absolutely loved it, but the exceptional service made our experience even more memorable. We spent most of our time at the Platinum Riviera Pool and Bar, where Isabel, Mauricio, Marvin and Magharit made every day special with their warm conversations and expertly crafted drinks. YOU HAVE TO try the Minion shot!! For dining, we couldn’t get enough of Miso Restaurant, visiting three times during our stay. Alberto and Ricardo made each evening fun and engaging, providing outstanding service. The food was fantastic—especially the Teppanyaki! Mornings started with breakfast and lunch at Snack Riviera, where Dalila’s friendly smile and delicious egg white omelets became a daily highlight. Lorenzo at breakfast and Anjelica at lunch also went above and beyond to make sure we were well taken care of. We truly loved this resort and will definitely be back—not just for the beautiful setting, but for the incredible people who made our stay unforgettable.

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